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Accident/Incident Reporting and Investigation Policy

1. Purpose

The aim of this policy is to ensure all staff are aware of their responsibility in accident, injury and hazard reporting.  This policy and procedure will also outline the legal responsibility for accident and incident reporting in CIT, and the operational arrangements that support this process.  CIT aims to provide timely reporting and investigation of all accidents and incidents and to ensure legislative compliance.


2. Scope

This policy applies to all CIT staff (permanent, temporary and casual) and students as well as to individuals who visit the Institute.

Riskman is the reporting system for the online entry, notification and investigation of work health and safety incidents and accidents occurring in the ACT Public Service.

Riskman replaces the Accident/Incident reporting or 'AIR' as it is commonly known.

Effective and timely reporting of accidents and incidents, including near misses, is a responsibility of each member of CIT.

It provides:

  • a trigger for Human Resources (HR) and the Injury Management team to assist with any injury or health matter;
  • a record of your duty of care to report all accidents, incidents (including near misses) and illness;
  • the opportunity for your workplace to put improved work processes and practices in place and can trigger investigations to prevent the circumstances from recurring;
  • provides an early warning mechanism to prevent similar incidents;
  • assists Human Resources Team and Health and Safety Representatives to develop preventative programs;
  • an opportunity for CIT to establish trends in accident and injuries (or near misses) that can lead to the development of safety policies, practices and procedures;
  • triggers action by WorkSafe ACT in regard to 'Notifiable' matters; and
  • a record to serve as evidence in the case of a workers’ compensation claim.

3. Principles

3.1 CIT staff and third parties are required under Work Health and Safety Act 2011 (WHS Act) and the Public Sector Management Act 1994 to report and record accidents, near misses and hazardous situations in the workplace.

3.2 Riskman is to be completed for all reportable accidents and incidents within the timeframes specified in the CIT Procedure (attached)

3.3 Ensure that all sections of Riskman are completed.

3.4 Notifiable incidents must be reported to Work Safe ACT and the Chief Executive immediately.  A notifiable incident is an incident involving the death of a person, serious injury or illness of a person or a dangerous incident. Please contact CIT HR, who will report this if it occurs.

3.5 Riskman reporting of accidents and near misses provides information to the CIT Human Resources to manage and prevent further injury or illness to staff and to ensure a safe working environment.

3.6 The Privacy Act 1998 (Cwth) provides the legislative basis for protection of individual’s rights in regard to disclosure of personal information.  A statement of intention is placed on the front of accident forms used for collecting information.

3.7 The Human Rights Act 2004 provides the statutory rights based protection of an individual’s civil and political rights including privacy and reputation (section 12); recognition and equality before the law (section 8).


4. Documentation

  • Section 17 of the Work Health and Safety Act outlines the duties to manage risks in the workplace.  This includes the requirement for employers to ensure that accidents, incidents and dangerous occurrences are reported and records kept.
  • Section 19 of the Act describes the primary duty of care of a person conducting a business to ensure the health and safety of their workers so far as is reasonably practicable.
  • Section 28 of the Act outlines the responsibilities of workers to take reasonable care of their own health and safety and includes the requirement to comply with any reasonable policy or procedure relating to health or safety at the workplace.
  • Schedule 3 of the Privacy Act 1988 (Cwlth) outlines the National Privacy Principles to which all data collection procedures must comply.

Work Health and Safety Act 2011

Public Sector Management Act 1994

Safety Rehabilitation and Compensation Act 1988

Privacy Act 1988 (Commonwealth)

ACT Public Sector Accident/Incident Reporting Investigation Policy

ACT Insurance Authority


5. Definitions

All terminology used in this policy is consistent with definitions in the CIT Policy Glossary.


6. Policy Contact Officer

For more information about this policy contact Director, Human Resources.

Contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au.