CIT Academic Transcripts and Program Completion Documents
Due to COVID-19, from 25 March 2020, CIT will only issue secure PDFs for all academic advice; printed copies are not available.
Digital Documents - My eQuals: Coming Soon
Later in 2020, CIT will issue digital academic documents to CIT students and graduates through the My eQuals portal. My eQuals is a secure and trusted provider of certified digital documents. We have joined other tertiary education providers across Australia and New Zealand who have adopted this technology.
My eQuals provides you with:
- immediate access to your academic documents 24/7 from anywhere in the world.
- secure credentials, ensuring the authenticity of your qualifications.
- secure academic document sharing with third parties, such as employers, registering bodies and other institutions.
More information about My eQuals
You can check your academic record at any time during your study; Unofficial Transcripts are available at any time via the CIT website under Current Students - CIT Self Service or during opening hours from CIT Student Services on your campus.
You can also check your unofficial transcript via CIT Self Service.
If you need an official record of your results before completing your course, you can request an Official Academic Transcript, which shows all subjects achieved in your course by completing the Request for CIT Academic Documents online form. When requesting an Official Academic Transcript from CIT, you will need to supply your CIT student number, your date of birth, an up-to-date mailing address, the program code and the name of the course.
A digital transcript will be issued to you at no cost. You will receive an email to confirm that a digital copy of your transcript is available to access through the My eQuals portal. If you need a hard copy, please indicate this on the request form. Your first hardcopy will be issued to you at no cost, charges will apply for subsequent copies.
Official Program Completion Documents
- CIT Award (Testamur)
- Official Academic Transcript
- Trade Paper (ACT Apprentices and Trade Recognition students only)
- Specialisation Statement (if applicable)
When you complete your qualification you will be issued with a digital CIT Award and/or an Official Academic Transcript within 30 days of your final pass grade being entered into Banner. You will receive an email to confirm that your digital documents are available to access through the My eQuals portal.
Your documents will be issued with your full name exactly as it appears in Banner. Please check that spelling, capitalisation and middle names are recorded correctly through CIT Self Service.
If you do not receive your digital academic documents within 30 days of completion, please email firstname.lastname@example.org with your CIT student number, date of birth, the program code and the name of the program which you require. Some of the possible reasons for the delay are listed below and you can check these by logging on to CIT Self Service.
- Is your email address correct? If your email address is not correct, update it immediately via CIT Self Service and email email@example.com and ask to have your documents redirected.
- Do you have missing grades? Check your unofficial transcript via CIT Self Service. If your transcript shows that you have been unsuccessful in a subject/s and you don't think that the grade is correct or there are grades missing, contact your teacher directly or email firstname.lastname@example.org so that this issue can be resolved.
- Do you have a hold on your record that prevents any academic documents from being released to you? If you do have a hold on your record, call CIT Student Services on (02) 6207 3188 to resolve this issue. Don't forget to email email@example.com after your hold has been lifted so that your academic documents can be issued.
* Students who complete one of the following qualification levels are eligible for a CIT Testamur - Certificate I - IV, Diploma, Advanced Diploma, Degree, Graduate Certificate and Graduate Diploma qualifications, and ELICOS programs. Students who complete short courses or partially complete one of the qualification levels listed above will be issued with an Official Academic Transcript only.
ACT Year 12 Certificate course
The ACT Year 12 Certificate is awarded by the ACT Board of Senior Secondary Studies. For more information on this Certificate visit bsss.act.edu.au or talk to the CIT Year 12 staff.
Apprentices and Trainees
Apprentices/trainees must have their on-the-job competencies validated and signed off by both their CIT teacher and employer before program completion documents can be issued. For further details contact a CIT Apprenticeship Officer on (02) 6207 7823.
From 25 Mar 2020, Competency Cards are not available. Secure PDFs of competency achievement is available on request: Awards@cit.edu.au.
Request for Replacement or Additional Academic Documents
If you have lost or damaged your original CIT Award, Official Academic Transcript, Trade Paper or Competency Card you may apply for a replacement. You need to fill in the Request for CIT Academic Documents online form.There are no fees for replacements.
A correctly completed Statutory Declaration needs to be provided with your request for replacement when an original CIT Award or Trade Paper cannot be returned to CIT and requires re-issuance due to loss, damage, or a name change.
If you are applying for replacement documents due to a name change you must provide certified copies of change of name documentation from the Registry of Births, Deaths and Marriages. A replacement testamur cannot be issued if the original testamur is still in your possession. The original must be returned to CIT before a replacement can be issued.
From 25 Mar 2020, CIT will only issue and re-issue secure PDF for all academic advice; print copies not available. Timelines below are indicative only and delays may occur.
|Academic Document Replacement|
|Year of Completion||Item to be replaced||Issuing Service Standard|
|2004 - present||Trade papers||2 weeks|
|1998 - present||Academic transcripts/specialisation statement||2 weeks|
|3 years ago or less||Award and academic transcript||2 weeks|
|More than 3 years ago (back to 1998) -||Award and academic transcript||4 weeks|
|For academic records issued prior to 1998 (from archives)||Transcript of academic record including confirmation of completion if applicable (digital version not available)||8 weeks|
Program Transition Information
Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.