Information for staff
At CIT we appreciate and value the contribution that our staff make to the CIT community and in particular our students. Please find below a range of remote online services available to you as a CIT staff member.
CIT staff are now able to change their passwords remotely, even if they have forgot it.
- Password reset instructions (prior to expiry) (PDF 433Kb)
- Password reset instructions (forgotten password) (PDF 336Kb)
If you have any difficulties, please contact Shared Services Support Desk on (02) 6207 9000.
eLearn Snap Training: Get an understanding of the template setup and navigation; Staff will be able to develop courses using the new template and convert their old courses over to Snap.
Adobe Connect Training: How to set up your room; Online etiquette; Effective facilitation using the CIT Template and layouts with different pods.
Access the online training sessions during the scheduled times.
Accessing your email remotely
CIT staff can now access their email remotely, including while they are working from home. Staff working remotely from a CIT laptop or device can simply access Outlook from their desktop, while staff who are working on their own devices can log in via Office.com using their current CIT login.
If you have any difficulties contact Shared Services Support Desk on 02 6207 9000.
Accessing CIT SMS remotely
This service is for CIT staff who need to access the CIT SMS from off campus, this also includes from home. To access the service, open a web browser and go to the following URL: https://citsms.cit.edu.au
Accessing Customer Relationship Management (CRM) remotely
To access the CRM remotely you will need to install the CRM on your home laptop or computer, you can find installation instructions click here (PDF 256Kb).
If your computer is not up to date with its .NET version, RightNow CRM will not load and you will receive an error message. For instruction on how to update your .NET system click here (PDF 250Kb).
Accessing the Staff Information Site
The Staff Information Site contains information on upcoming events, important dates, messages to staff and information on the different department across the institute. Please take the time to familiarise yourself with this seamless new platform.
Accessing Student Management System (Banner) remotely
This service is for CIT staff with existing access to access Banner. Banner 8 and Banner 9 are now available from off campus, this also includes from home.
To access Banner 9, open a web browser and go to the following URL: https://banprod.cit.edu.au/applicationNavigator
To access Banner 8, open a web browser and go to the following URL: https://citsso.cit.edu.au/ssomanager/c/INB
- For Banner 9 instructions click here (PDF 468Kb)
- For Banner 8 instructions click here (PDF 393Kb)
- For support, contact Banner Assist on firstname.lastname@example.org or (02) 6207 4014
Accessing Webex meetings remotely
Cisco Webex Meetings is a collaborative meeting application in CIT. This great new tool can be used on desktops, laptops, and other mobile devices, and it is fully integrated with Microsoft Outlook.
WebEx can be accessed on your mobile device, for instructions click here (PDF1.4Mb).
eLearn is CIT's online learning environment. You can access eLearn from https://elearn.cit.edu.au
If you're having any difficulties developing materials on elearn please click here
For further help with eLearn, contact eLearn Support on 6207 3833 or eLearn.Support@cit.edu.au
Staff Contact list
Details for ACT Government employees are listed on the ACT Government Directory . You can Search by staff member or organisational unit.
Accessing Cisco Jabber remotely and forwarding your work phone
All calls to your work phone will automatically be forwarded to your mobile while you're logged into the app. You'll only receive calls while the app is open.
- Download Cisco Jabber from the Apple or Android app store.
- Sign in using your CIT email
- The next screen will automatically pre-fill your email. Replace this with your computer login - FirstName LastName.
- Enter your password.
*Note: if you have any issues with Cisco Jabber, select 'Reset Jabber' and repeat the steps above.
The RiskMan application is an accident/incident reporting system designed for the online entry, notification and investigation of work health and safety incidents and accidents occurring in ACTPS workplaces. It replaces the Accident/Incident Report or AIR as it is commonly known:
Room Capacity Information
The capacity was assessed considering the following:
- 4sqm per person
- 1.5m physical distancing
- equipment/tables/tools in the room
- discussions with HoDs as required
The actual number allowed could change based on room configurations and activities proposed in the classroom to meet other health directions and future COVID-19 restrictions as advised by the ACT Government.
The room capacity information is available through Banner by looking up SLARDEF (Enter Building as Campus/Block i.e. RB is Reid, B block, enter room number i.e. B101, enter term i.e. 202020). This information is also available remotely.
Alternatively CRN creation team can be contacted by email CentralisedCRNCreation@cit.edu.au or by phone (02) 6207 3747 to support finding the available classrooms.
- Accessing Shared Services portal remotely (PDF 216Kb)
- Accessing Shared Services portal remotely for COVID-19 leave (PDF 356Kb)
- Adobe Connect - Getting Ready Guide (PDF 261Kb)
- Adobe Connect - Trouble Shooting (PDF 517Kb)
- CIT Home Base Work Self-Assessment Checklist - Screen Based Work (MS Word 71Kb)
- Creating a Digital Electronic Signature in Adobe (PDF 302Kb)
- COVID-19 Self-Isolation Wellbeing Check-in tool (PDF 208Kb)
- Movement Exercises for Workstation (PDF 1.6Mb)
- CIT Records Management Program (PDF 535Kb)
- CIT Card Staff Request Form (PDF 870Kb)
- Permanent CIT Staff Card Request Form