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Student Information Guide

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You can check your academic record at any time during your study, unless you have a hold on your record that stops you from accessing your grades. Unofficial Transcripts are available at any time via the CIT website under Current Students - CIT Self Service or during opening hours from CIT Student Services on your campus.

If your transcript shows that you have been unsuccessful in a subject/s and you don't think that the grade is correct or there are grades missing, contact your teacher.

If you wish to check your progress towards completing you program please discuss this with the program coordinator.

Request for Replacement or Additional Academic Documents

If you have lost or damaged your original Testamur, Official Academic Transcript or Competency Card, you are able to apply for a replacement. You need to fill in the Request for CIT Academic Documents online form. Fees apply for the replacement of academic documents; please refer to the fee schedule below.

A completed Statutory Declaration needs to be provided with your request for replacement when an original Testamur or Trade Paper cannot be returned to CIT and requires re-printing due to loss, damage, or a name change.

If you are applying for replacement documents due to a name change you must provide certified copies of change of name documentation from the Registry of Births, Deaths and Marriages.

Once your request is received we will contact you to confirm the fees payable, and email you an invoice for the replacement cost if you wish to proceed. Following payment, please allow 10 working days for your application to be processed.

If your request is urgent, you can choose to pay an additional charge of $40.00 for priority processing. Your documents will be available 48 hours after you provide us with a copy of your receipt for payment. Priority processing does not apply for academic records older than 1998.

Fee Schedule - Academic Document Replacement
Year of Completion Item to be replaced Replacement Cost Issuing Service Standard
2004 - present Trade papers $50 2 weeks
1998 - present Academic transcripts/specialisation statement $20 2 weeks
2010 - present * Competency Cards $20 2 weeks
3 years ago or less Testamur and transcript $50 2 weeks
More than 3 years ago (back to 1998) Testamur and transcript $75 4 weeks
For academic records issued prior to 1998 (from archives) Typed transcript of academic record including completion status if applicable $100 8 weeks
Note: Concessions do not apply to academic document replacement costs

Any student who feels they should be exempt from paying the replacement fees may present their reasons in writing via email, and will be considered on a case-by-case basis by the Manager, Awards and Programs.