Hospitality and Culinary Short Courses

Bar Service Short Course

In this course you will gain and apply a broad range of skills and knowledge to work in a bar including hygiene requirements, setting up a bar for service, preparing and serving beverages, customer service and understanding the regulations and responsibilities associated with serving alcoholic beverages.

The course consists of 3 units:

• HOSP 219 SITHFAB021 Provide responsible service of alcohol
• COOK 282 SITXFSA005 Use hygienic practices for food safety
• HOSP 220 SITHFAB023 Operate a bar

Responsible Service of Alcohol (RSA)

This skill set is for workers involved in the sale, service, promotional service, delivery, and supply of alcohol to customers. It also applies to the licensee who is ultimately responsible for managing the responsible service of alcohol.

Responsible Gambling Services

This training will provide you with the skills and knowledge required to provide responsible gambling services and the ability to assist customers who may be at risk of or are already experiencing harm from gambling.

Customer Service Skill Set

This skill set is a short course that is designed for people who want to gain or upskill their customer service skills and knowledge. In this course you will gain and apply a broad range of skills and knowledge to communicate effectively with respect and sensitivity and provide quality customer service to customers from a range of social and cultural backgrounds.

You will gain the skills to establish rapport with customers, determine and address customer needs and expectations and respond to complaints whist being socially aware.

This course (skill set) will equip you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry.

This national skill set is made up of 2 units:

• HOSP 227 SITXCCS014 Provide service to customers
• EVNT 137 SITXCOM007 Show social and cultural sensitivity

Food Safety Supervision Skill Set

This course will provide you with supervisory skills and knowledge required to handle food safely during the storage, preparation, display, service and disposal of food.

This course meets the Territories' requirements for each establishment to have a designated food safety supervisor who is required to be certified as competent in this qualification through a registered training organisation

The course consists of 2 units:

• COOK282 SITXFSA005 Use hygienic practices for food safety
• COOK283 SITXFSA006 Participate in safe food handling practices

Date	Time	Location	Block Code	Cost
Enrolment any time throughout Semester	Online study	Independent online learning with a compulsory practical session that can be done at the CIT Reid campus or in the workplace	FSS	Full fee $140

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Hospitality Compliance

This course (skill set) is designed for people who want to gain employment or upskill in the hospitality industry. In this course you will gain a range of skills and knowledge to equip you to work in compliance with legislation and regulation of relevance to the hospitality industry.

The course consists of 4 units:

• SITHFAB021 Provide responsible service of alcohol
• HOSP223 SITHGAM022 Provide responsible gambling services
• COOK282 SITXFSA005 Use hygienic practices for food safety
• COOK283 SITXFSA006 Participate in safe food handling practices

Date	Time	Location	Block Code	Cost
Enrolment any time throughout Semester	Online study	Independent online learning with a compulsory practical session that can be done at the CIT Reid campus or in the workplace	HOSPCOMP	Fee Free if eligible Full fee $305

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Coffee Basics

This training will provide students with the basic skills and practical knowledge in coffee making. This short workshop covers the following content:

• Basic introduction to hygiene and safety practices
• How to use a commercial coffee machine including cleaning
• Basic aspects of coffee making
• How to froth milk and pouring techniques
• Make a variety of coffees

Date	Time	Location	CRN	Cost
13th May 2024	4.30pm - 9.30pm	CIT Reid Campus, K Block, K220	45453	Full Fee $95