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Statement of Attainment Provide Responsible Gambling Services


This training will provide you with the skills and knowledge required to provide responsible gambling services and the ability to assist customers who may be at risk of, or are already experiencing harm from gambling.


Statement of Attainment - Provide Responsible Gambling Services

Next Intake:

Always open

Course No:



CIT Reid

*From Semester 2 2025, the location of this course will transition from CIT Reid to the new CIT Woden campus. CIT will provide support for students who will be making the move to Woden. Learn more.


This training is delivered online with the addition of a practical assessment either in your workplace or at CIT. The online learning component will take students approximately 8 hours to complete.
Face-to-face training is available for school groups and workplaces.
It is recommended for students to be 18 years and over.
This training can be provided either at CIT, in the workplace or school environment.

Cost Info:

Enrolment fees for this course are based on the costs per subject as indicated below. Subject costs identified as Full Fee receive no government subsidy. Concessions are not available. The fees below apply unless training as an apprentice or trainee.

Indicative Cost:


Likely Job Outcome:

Gaming attendant, table game attendant and/or croupier to work in clubs, casinos, cruise ships, etc.

Application Type:

Full Fee

Additional Information

If attending CIT for practical assessments, you will be required to wear appropriate clothing and footwear.
If you are interested in enrolling a school group or work team, please call the Hospitality, Culinary and Tourism Department on 6207 3196.

Enrolment information:
For the next enrolment dates and Class Reference Numbers(CRNs)/Block codes please visit the Hospitality short courses

Entry Requirements

It is recommended that students are 18 years or older to undertake this training

Skills Recognition

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level course. Please visit Foundation Skills.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at

Subject Information

Complete 1 subject

Core: Complete 1

  • SITHGAM022   Provide responsible gambling services
    • CIT Code: HOSP223
      Cost: Full fee $90.00
      Description: This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who may be at risk of or are already experiencing harm from gambling.Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry. Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within predefined organisational procedures, and regulatory authority and industry and organisational codes of conduct.Those developing training to support this unit must consult the relevant state and territory gaming licensing authority to determine accreditation arrangements for courses, trainers and assessors.The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG).Under differing state and territory legislation this is a required certification unit for certain nominated personnel operating in licensed gambling premises.
      Prerequisites: Nil

Related Courses

Advanced Diploma Hospitality Management SIT60322
Certificate III Hospitality SIT30622
Statement Attainment Bar Service
Statement Attainment Responsible Service of Alcohol
Statement Attainment Customer Service SITSS00078
Statement Attainment Hospitality Compliance Skill Set SITSS00070
Non-Accredited Training Coffee Basics

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email