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Diploma of Event Management SIT50316
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Overview

With this qualification you will be able to use a sound knowledge of event management processes and a broad range of skills to coordinate event operations in roles such as conference coordinator, event planner and meetings coordinator. It will facilitate progression to managerial roles in the industry. You will be able to work independently and make operational event management decisions.

This course is in transition. You may be transferred to a replacement course in 2024.

Qualification:

 Diploma of Event Management SIT50316

Course No:

 DP-TS20

Campus:

 CIT Reid 

Duration:

 1 semester full-time (approx. 25 hours of study per week) or part-time equivalent following the achievement of the Certificate III in Events SIT30516
OR
2 semesters full-time (approx. 25 hours of study per week) or part-time equivalent if you are entering the course without lower level qualifications in events.

Cost Info:

Further information about fees is available at Course fees and assistance

Indicative Cost:

 $2,673

Likely Job Outcome:

 Events are diverse in nature and this qualification provides a pathway to work in events in a range of industries including the tourism and travel, hospitality, sport, cultural and community sectors.

These may be event management companies, event venues, or organisations that organise their own events. Work could be undertaken in an office environment where the planning of events takes place, on-site at venues where events are staged or a combination of both.

Possible job titles include:
- Conference coordinator
- Event coordinator
- Event planner
- Event sales coordinator
- Exhibitions coordinator
- In-house meetings coordinator
- Meetings coordinator
- Venue coordinator.

Application Type:

 Register Your Interest
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Skills Recognition

Entry Requirements

To be successful in the course we recommend that you have achieved a Certificate III qualification or vocational experience in events, or fields such as hospitality, tourism or travel or have relevant work experience.

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level course. Please visit Foundation Skills.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 20 subjects

Core: Complete all 11

  • SITEEVT001   Source and use information on the events industry
    • CIT Code: TOUR238
      Cost: Standard $55.00
      Description: This unit describes the performance outcomes, skills and knowledge required to access and interpret current and emerging information on the events industry to enhance the quality of event coordination. This includes industry structure, technology, laws and ethical issues specifically relevant to event coordination. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to individuals working at different levels in event management companies, in event venues, or in organisations that organise their own events.
      Prerequisites: Nil
  • SITEEVT003   Coordinate on-site event registrations
    • CIT Code: TOUR140
      Cost: Standard $88.00
      Description: This unit describes the performance outcomes, skills and knowledge required to prepare for and process on-site attendee registrations at events. It requires the ability to collect and collate all registration materials in advance of the event, set up the registration area, and check attendee registration details before admission. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to event operations personnel who operate with some level of independence and under limited supervision. They may work in event management companies, in event venues, or in organisations that organise their own events.
      Prerequisites: Nil
  • SITEEVT008   Manage event staging components
    • CIT Code: TOUR184
      Cost: Standard $88.00
      Description: This unit describes the performance outcomes, skills and knowledge required to analyse event staging requirements and organise and monitor different staging services and products. It requires the ability to use advanced planning, organisation and communication skills combined with detailed knowledge of the event management process and broad understanding of specialist component services. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to event coordinators who operate independently, and are responsible for making a range of operational decisions. They may work in event management companies, in event venues, or in organisations that organise their own events. The unit does not cover the high levels of technical expertise required to provide individual specialist services, such as catering, audio visual or technical, creative and sporting services. It is also distinct from staging specialisation units that apply to staging technicians and stage managers in the entertainment industry.
      Prerequisites: Nil
  • SITEEVT010   Manage on-site event operations
    • CIT Code: TOUR141
      Cost: Standard $132.00
      Description: This unit describes the performance outcomes, skills and knowledge required to manage on-site operational activities for the staging of events. It requires the ability to finalise operational plans, oversee event set-up, execution and break-down, and evaluate the operational success of events. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to event coordinators and managers as well as venue duty, front of house and operations managers who operate independently, and are responsible for operational decisions. They may work in event management companies, in event venues, or in organisations that organise their own events.
      Prerequisites: Nil
  • SITXCCS007   Enhance customer service experiences
    • CIT Code: MKTG327
      Cost: Standard $88.00
      Description: This unit describes the performance outcomes, skills and knowledge required to provide professional and personalised customer service experiences. It requires the ability to determine and meet customer preferences, develop customer relationships, respond to difficult service situations, and take responsibility for resolving complaints. The unit applies to those who deal directly with customers on a daily basis and who operate independently or with limited guidance from others. It includes senior frontline sales personnel, supervisors and managers who use discretion and judgement to provide quality customer service experiences. This includes individuals working in a range of tourism, travel, hospitality and events contexts.
      Prerequisites: Nil
  • SITXFIN003   Manage finances within a budget
    • CIT Code: ACCT117
      Cost: Standard $66.00
      Description: This unit describes the performance outcomes, skills and knowledge required to take responsibility for budget management where others may have developed the budget. It requires the ability to interpret budgetary requirements, allocate resources, monitor actual income and expenditure, and report on budgetary deviations. The skills and knowledge for budget development are covered in SITXFIN004 Prepare and monitor budgets. This unit applies to all tourism, travel, hospitality and event sectors. The budget may be for an entire organisation, for a department or for a particular project or activity. It applies to those who operate independently or with limited guidance from others. This includes supervisors and departmental managers.
      Prerequisites: Nil
  • SITXHRM003   Lead and manage people
    • CIT Code: MGNT131
      Cost: Standard $132.00
      Description: This unit describes the performance outcomes, skills and knowledge required to lead and manage people including in teams and support and encourage their commitment to the organisation. It requires the ability to lead by example and manage performance through effective leadership. The unit applies to individuals who operate independently and are responsible for leading and motivating people and teams. This includes supervisors, operational and senior managers. The unit applies to all tourism, travel, hospitality and event sectors.
      Prerequisites: Nil
  • SITXMGT001   Monitor work operations
    • CIT Code: MGNT126
      Cost: Standard $44.00
      Description: This unit describes the performance outcomes, skills and knowledge required to oversee and monitor the quality of day-to-day work. It requires the ability to communicate effectively with team members, plan and organise operational functions, and solve problems. The unit applies to all industry sectors, and to individuals operating at a team leading, supervisory or frontline management level.
      Prerequisites: Nil
  • SITXMGT002   Establish and conduct business relationships
    • CIT Code: COMM130
      Cost: Standard $132.00
      Description: This unit describes the performance outcomes, skills and knowledge required to establish and manage positive business relationships. It requires the ability to use high-level communication and relationship building skills to conduct formal negotiations and make commercially significant business-to-business agreements. The unit applies to all industry sectors, and to individuals who take responsibility for making decisions about purchasing or marketing activities. They also oversee the maintenance of contracts or agreements. This could include senior operational personnel, sales and marketing personnel, managers or owner-operators of small businesses. Agreements may relate to corporate accounts, service contracts, agency agreements, venue contracts, rate negotiations, preferred product agreements, supply agreements and marketing agreements.
      Prerequisites: Nil
  • SITXMGT003   Manage projects
    • CIT Code: MGNT125
      Cost: Standard $132.00
      Description: This unit describes the performance outcomes, skills and knowledge required to develop project plans, implement project activities, monitor progress to ensure objectives are achieved, and evaluate all aspects of projects. The unit applies to all tourism, travel, hospitality and event sectors and the project could relate to event planning and execution, product development, research or initiatives such as the introduction of new workplace systems or technologies. It applies to senior personnel who operate independently or with limited guidance from others and who are responsible for making a range of operational business and project management decisions.
      Prerequisites: Nil
  • SITXWHS002   Identify hazards, assess and control safety risks
    • CIT Code: OHSS458
      Cost: Standard $66.00
      Description: This unit describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated workplace safety risks, take measures to eliminate or minimise those risks, and document all processes. The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation. All people working at all levels can participate in risk assessments which are commonly conducted as a team effort. Frontline operational personnel, who operate with some level of independence and under limited supervision, would assist other colleagues during the process. Individuals may conduct the assessments independently of others. This unit incorporates the requirement, under state and territory work health and safety (WHS) legislation, for businesses to conduct risk assessments involving their workers to manage the safety of those workers and anyone else in the workplace.
      Prerequisites: Nil

Electives: Complete minimum 4

  • SITEEVT002   Process and monitor event registrations
    • CIT Code: TOUR240
      Cost: Standard $132.00
      Description: This unit describes the performance outcomes, skills and knowledge required to process attendee registrations for events, and administer them through to finalisation. It requires the ability to record customer information, monitor attendance numbers, generate sales and operational reports, and issue customer documents for event attendance. This unit is relevant to events coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to event operations personnel who operate with some level of independence and under limited supervision. They may work in event management companies, in event venues, or in organisations that organise their own events.
      Prerequisites: Nil
  • SITTTSL006   Prepare quotations
    • CIT Code: TOUR125
      Cost: Standard $66.00
      Description: This unit describes the performance outcomes, skills and knowledge required to calculate the costs of products and services and to present quotations to customers. It requires the ability to provide quotations for products and services where business pricing has already been determined. The unit applies to any tourism, travel, hospitality or events industry sector and quotations can be for any international or domestic product. The organisation could be a principal (the supplier) or an agent quoting on products and services on behalf of the principal. It applies to frontline sales or operations personnel who operate with some level of independence and under limited supervision. This includes travel consultants, inbound tour coordinators, visitor information officers, account managers for professional conference organisers, event coordinators, tour guides, restaurant managers, banquet coordinators or managers, resort activities coordinators, tour desk officers, reservations sales agents, and owner-operators of small tourism organisations.
      Prerequisites: Nil
  • SITTTSL008   Book supplier products and services
    • CIT Code: TOUR127
      Cost: Standard $44.00
      Description: This unit describes the performance outcomes, skills and knowledge required to make and administer customer bookings for products and services. It requires the ability to identify customer booking requirements, request and confirm them with suppliers, and administer all bookings through to finalisation. The unit does not cover the skills required to receive and process an incoming reservation, which are covered in SITTTSL007 Process reservations. The unit applies to frontline operations personnel who operate with some level of independence and under limited supervision. This includes travel consultants, inbound tour coordinators, visitor information officers, account managers for professional conference organisers, event coordinators, tour guides, banquet coordinators or managers, hotel guest relations officers, tour desk officers, and operations coordinators.
      Prerequisites: Nil
  • SITTTSL010   Use a computerised reservations or operations system
    • CIT Code: TOUR239
      Cost: Standard $546.00
      Description: This unit describes the performance outcomes, skills and knowledge required to use a computerised reservations or operations system to create, maintain and administer bookings for products and services. The unit covers the required computer skills to use all system functions and capabilities and not the related sales skills, which are found in other units. The unit applies to any tourism, travel, hospitality or event industry sector and any computerised system used to manage international or domestic product sales. It applies to frontline sales and operations personnel who operate with some level of independence and under limited supervision. This includes travel consultants, inbound tour coordinators, visitor information officers, account managers for professional conference organisers, event coordinators, tour desk officers, operations consultants, and reservations sales agents.
      Prerequisites: Nil
  • SITEEVT007   Select event venues and sites
    • CIT Code: TOUR175
      Cost: Standard $77.00
      Description: This unit describes the performance outcomes, skills and knowledge required to source and select venues or sites for events. It requires the ability to analyse event plans to determine venue or site requirements; develop selection specifications; and assess, choose and contract venues or sites. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to event coordinators who operate independently and are responsible for making a range of operational decisions. They may work in event management companies or in organisations that organise their own events.
      Prerequisites: Nil

Electives: May complete 5

  • SITXMPR008   Prepare and present proposals
    • CIT Code: COOK251
      Cost: Standard $110.00
      Description: This unit describes the performance outcomes, skills and knowledge required to prepare and present tenders, proposals or bids either as a response to a tender brief or as a proposal created and offered. It requires the ability to analyse client tender specifications or needs, determine organisational ability to meet those requirements, and to prepare and present information that is relevant to client criteria or needs. The unit applies to all tourism, travel, hospitality and event sectors and the tender proposal or bid may be for a one-off occasion, a series of occasions, or for an extended contract to deliver products and services. It applies to senior personnel who operate independently or with limited guidance from others and who are responsible for making a range of financial and operational decisions.
      Prerequisites: Nil
  • SITXGLC001   Research and comply with regulatory requirements
    • CIT Code: LEGL102
      Cost: Standard $176.00
      Description: This unit describes the performance outcomes, skills and knowledge required to comply with laws and licensing requirements for specific business operations. It requires the ability to access and interpret regulatory information, determine scope of compliance, and develop, implement and continuously review and update policies and practices for business compliance. The unit applies to regulatory requirements for day-to-day business operations in all tourism, travel, hospitality and event sectors and to special requirements for one-off events. It applies to senior personnel who operate independently or with limited guidance from others and who are responsible for making a range of operational business and regulatory compliance decisions.
      Prerequisites: Nil
  • SITXMPR006   Obtain and manage sponsorship
    • CIT Code: TOUR116
      Cost: Standard $66.00
      Description: This unit describes the performance outcomes, skills and knowledge required to obtain and manage sponsorship for a business activity, product, service or event. It requires the ability to determine sponsorship requirements, source and negotiate with potential sponsors and manage sponsorship arrangements. The unit applies to any tourism, travel, hospitality or event sector where sponsorship is sought to support business or community activities. Sponsorship may relate to a one-off activity, such as an event, or to ongoing operations, such as sponsorship of a particular service. It applies to senior coordinators and managers who operate independently, have responsibility for others and are responsible for making a range of financial and operational decisions. They may work under the overall guidance of event organising committees.
      Prerequisites: Nil
  • SITXEBS002   Develop, implement and monitor the use of social media in a business
    • CIT Code: TOUR252
      Cost: Standard $88.00
      Description: This unit describes the performance outcomes, skills and knowledge required to manage the development and implementation of social media in a business and monitor its effectiveness. It requires an understanding of social media tools and platforms in order to develop a social media plan, and supporting organisational policies for social media use. This unit does not address the skills and knowledge required to set up social media accounts or its day-to-day business use. The unit is relevant to businesses operating in many industry contexts, including the tourism, travel, hospitality, events and other service industry sectors. It applies to owners or managers of businesses who are responsible for the planning, development and monitoring of social media use in a business context.
      Prerequisites: Nil
  • SITXWHS003   Implement and monitor work health and safety practices
    • CIT Code: OHSS119
      Cost: Standard $66.00
      Description: This unit describes the performance outcomes, skills and knowledge required to implement predetermined work health and safety practices designed, at management level, to ensure a safe workplace. It requires the ability to monitor safe work practices and coordinate consultative arrangements, risk assessments, work health and safety training, and the maintenance of records. The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation. It applies to those people who operate independently or with limited guidance from others. This includes supervisors and departmental managers. This unit incorporates the requirement, under state and territory work health and safety (WHS) legislation, for businesses to take a systematic approach to managing the safety of their workers and anyone else in the workplace.
      Prerequisites: Nil

Electives: May complete 1

  • SITEEVT014   Develop and implement event management plans
    • CIT Code: TOUR248
      Cost: Standard $110.00
      Description: This unit describes the performance outcomes, skills and knowledge required to assess event planning requirements and respond with the development of detailed event plans. It requires the ability to monitor plans through to event execution and evaluation. Plans developed may be a single plan, or a series of interrelated plans that guide different aspects of event management. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to event managers who operate with significant autonomy and who are responsible for making strategic event management decisions. They may work in event management companies, in event venues, or in organisations that organise their own events.
      Prerequisites: Nil

Related Courses

Certificate III Events SIT30522

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au