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Diploma of Community Services CHC52015

Overview

This program provides you with the skills, techniques and theories in the area of community welfare. You will have the opportunity to gain practical experience in the field of community welfare. Graduates of this program are working as community welfare workers in health and community services fields.

Qualification: Diploma of Community Services CHC52015
Program No: DP-HS08
Campus: CIT Bruce 
Duration: 1 semester full-time after you have completed a relevant Certificate IV (approx. 20 hours per week) OR part-time equivalent.

Learners without a relevant Certificate IV can complete the Diploma in 3 semesters full-time (approx. 20 hours per week) OR part-time equivalent.
Likely Job Outcome: Manager/advanced skills community welfare worker in the health and community services field - including children's services, family support, women's and men's services, residential and non-residential.
Application Type: Public
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Skilled Capital Information

Skilled Capital

This course is offered under Skilled Capital. The initiative will give eligible participants the opportunity to complete a nationally recognised qualification and receive a completion payment from the Education Directorate. The completion payment is made upon successful completion of their skilled capital qualification which must be completed within two years of the commencement date.

To find out if you are eligible please visit the ACT Government Skilled Capital training website.

Additional Information

This program has a mandatory work placement (120 hours in total). CIT teachers co-ordinate placements. Before undertaking any industry placement, you must be eligible to apply for, and hold a 'Working with Vulnerable People Check'. Information will be provided on enrolment.

If you are currently working and you have extensive relevant experience, or a Certificate IV you may meet the placement requirement.

Entry Requirements / How to Apply

To ensure your success in this program, the preferred pathway is for all learners to complete a relevant Certificate IV qualification in Community Work at CIT.

WarningIMPORTANT
Before you apply/enrol

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI). This includes new students and re-enrolling students.

If you don't have a USI that's ok, you can apply right now. It only takes two minutes, just go to usi.gov.au

Already have one? Great! Verify it in our student administration system now so your enrolment or graduation isn't delayed. (New CIT students will not be able to do this until they have been given their CIT number which will be given to you when you apply to study most CIT courses).

  1. Login to CIT Self Service
  2. Click on the link for USI
  3. Verify your USI

It's important that your first name, surname and date of birth in our student system match the ID you use to create your USI (eg if you are Christopher in USI database and Chris at CIT your USI will not verify).

If you need assistance you can go to Unique Student Identifier (USI), drop in to any CIT Library or CITSA office or contact CIT Student Services on 6207 3188.

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. See below to check your literacy skills. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level program. Please visit Education and Community or phone (02) 6207 4872 to have a chat to one of our teachers.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Core - Complete all 8 subjects

  • CHCCCS007  Develop and implement service programs
    • CIT Code: HUSE495
      Cost: $200.00
      Description:

      This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs. This unit applies to workers coordinating or managing teams and operations in varied service delivery contexts.

      Prerequisites: Nil
  • CHCCOM003  Develop workplace communication strategies
    • CIT Code: COMM495
      Cost: $200.00
      Description:

      This unit describes the skills and knowledge required to develop communication protocols for a team or business unit. This unit applies to workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.

      Prerequisites: Nil
  • CHCDEV002  Analyse impacts of sociological factors on clients in community work and services
    • CIT Code: WELF441
      Cost: $200.00
      Description: This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services. The unit describes the application of knowledge of the broad social and cultural context in which work is planned and implemented in the community services industry.
      This unit applies to workers who seek to better understand their client groups and issues that impact on the lives of their clients and hence on their delivery of services.
      Prerequisites: Nil
  • CHCDIV003  Manage and promote diversity
    • CIT Code: HUSE488
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery. This unit applies to individuals working in any type of leadership role across all industry sectors.

      Prerequisites: Nil
  • CHCLEG003  Manage legal and ethical compliance
    • CIT Code: LEGL220
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities. This unit applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.

      Prerequisites: Nil
  • CHCMGT005  Facilitate workplace debriefing and support processes
    • CIT Code: WELF476
      Cost: $240.00
      Description:

      This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing. This unit applies to leadership or management roles where the individual provides peer to peer support to colleagues and refers to specialised support services in line with organisation guidelines as required.

      Prerequisites: Nil
  • CHCPRP003  Reflect on and improve own professional practice
    • CIT Code: WELF469
      Cost: $240.00
      Description:

      This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.

      Prerequisites: Nil
  • HLTWHS004  Manage work health and safety
    • CIT Code: WPHS113
      Cost: $80.00
      Description: This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. This unit applies to workers who have responsibility for WHS as part of their role, including workers with obligations under WHS legislation, persons conducting a business or undertaking (PCBUs), or their officers (as defined by relevant legislation).
      Prerequisites: Nil

Electives - Complete minimum 6 of 12 subjects

  • CHCPRP001  Develop and maintain networks and collaborative partnerships
    • CIT Code: COMM499
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice. This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

      Prerequisites: Nil
  • CHCMHS001  Work with people with mental health issues
    • CIT Code: HUSE500
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

      Prerequisites: Nil
  • CHCPOL003  Research and apply evidence to practice
    • CIT Code: HUSE504
      Cost: $130.00
      Description:

      This unit describes the skills and knowledge required to establish the information need, gather information and critically analyse the information for relevance to own work. This unit applies to health and community service workers who need to research existing information to support and improve their work practice. It does not cover primary research.

      Prerequisites: Nil
  • CHCADV005  Provide systems advocacy services
    • CIT Code: WELF457
      Cost: $180.00
      Description:

      This unit describes the skills and knowledge required to advocate and ensure that government, community and organisational systems broadly support and uphold human rights. This unit applies to workers in a health, community services or advocacy settings who undertake a leadership role in influencing social and system changes. Workers at this level will also advocate for change and continuous improvement at the organisational level to improve client outcomes and service quality.

      Prerequisites: Nil
  • CHCCCS019  Recognise and respond to crisis situations
    • CIT Code: WELF464
      Cost: $90.00
      Description:

      This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

      Prerequisites: Nil
  • CHCCDE011  Implement community development strategies
    • CIT Code: WELF465
      Cost: $140.00
      Description:

      This unit describes the skills and knowledge required to work with individuals, groups and the community to identify issues and develop cooperative processes to facilitate change. This unit applies to workers in both health and community sectors and/or a community development work context. Workers at this level will be part of a professional team and have the responsibility of supervision of others.

      Prerequisites: Nil
  • CHCCSL001  Establish and confirm the counselling relationship
    • CIT Code: WELF489
      Cost: $180.00
      Description:

      This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

      Prerequisites: Nil
  • CHCAOD007  Develop strategies for alcohol and other drugs relapse prevention and management
    • CIT Code: WELF472
      Cost: $110.00
      Description:

      This unit describes the skills and knowledge required to work collaboratively with clients to develop strategies for preventing and managing relapse, should it occur, as well as ways to deal effectively with potentially harmful behaviour. This unit applies to workers who develop strategies with, and for, clients with alcohol and other drugs (AOD) issues within established organisation guidelines.

      Prerequisites: Nil
  • CHCAOD008  Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
    • CIT Code: WELF461
      Cost: $180.00
      Description:

      This unit describes the skills and knowledge required to design, implement and monitor ongoing therapeutic interventions drawing on evidence informed models and techniques. It involves holistic consideration of all client needs, and collaboration with other services. This unit applies to individuals who work with significant autonomy in the provision of interventions and support to clients with alcohol and other drugs (AOD) issues. While work is carried out in the context of an existing treatment plan, the worker may also design and adapt specific strategies.

      Prerequisites: Nil
  • CHCMHS005  Provide services to people with coexisting mental health and alcohol and other drugs issues
    • CIT Code: HUSE489
      Cost: $180.00
      Description:

      This unit describes the skills and knowledge required to assess capacity to support people with co-existing mental health and alcohol and other drugs issues and to work collaboratively to provide support and facilitate links to other services. This unit applies to work with people with co-existing mental health and alcohol and other drugs (AOD) assessments in a range of community services work contexts.

      Prerequisites: Nil
  • CHCYTH012  Manage service response to young people in crisis
    • CIT Code: HUSE469
      Cost: $300.00
      Description: This unit describes the skills and knowledge required to develop an agency approach to young people in crisis. This unit applies to community services work in a range of contexts.
      Prerequisites: Nil
  • CHCGRP002  Plan and conduct group activities
    • CIT Code: HUSE512
      Cost: $100.00
      Description:

      This unit describes the knowledge and skills required to establish, lead and participate in a groups using a collaborative, strengths-based approach.

      This unit applies to any individual involved in planning and leading group activities. Groups may be formal or informal.

      Prerequisites: Nil

Other Electives - Complete maximum 2 of 5 subjects

  • CHCMHS010  Implement recovery oriented approaches to complexity
    • CIT Code: WELF480
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to identify and respond to issues of complexity when supporting people living with mental illness and their care networks. The unit is based on a strengths-based approach and acknowledges that complexity is not a characteristic of an individual. Complexity may be impacted by a range of interactions between the worker, the organisation and the environmental context. This unit applies to work with people living with mental illness in a range of community services work contexts.

      Prerequisites: Nil
  • CHCCSL004  Research and apply personality and development theories
    • CIT Code: WELF490
      Cost: $100.00
      Description: This unit describes the skills and knowledge required to research key concepts and constructs of theories of personality and human development, and link those to counselling practice. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
      Prerequisites: Nil
  • CHCYTH008  Support young people to take collective action
    • CIT Code: HUSE465
      Cost: $110.00
      Description: This unit describes the skills and knowledge required to enable young people to participate in the decision-making that affects their lives. This unit applies to youth work where the primary concern is to support groups of young people in taking action to meet their needs or responding to community issues.
      Prerequisites: Nil
  • CHCYTH009  Support youth programs
    • CIT Code: HUSE466
      Cost: $300.00
      Description: This unit describes the skills and knowledge required to devise, set up, coordinate, deliver and evaluate activities and programs for individuals and groups. This unit applies to community services work in a range of contexts.
      Prerequisites: Nil
  • CHCMHS012  Provide support to develop wellness plans and advanced directives
    • CIT Code: WELF482
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to support a person living with mental illness to develop recovery wellness plans and advanced directives. These plans outline the person’s preferences and plans to maintain wellness and to direct actions and support strategies should they become unwell. This unit applies to work with people with mental illness in a range of community services work contexts.
      Use of the term ‘advanced directive’ may vary between states and territories.

      Prerequisites: Nil

Related Courses

Diploma Community Services (Case Management) CHC52015
Certificate IV Community Development CHC42115
Certificate IV Community Services CHC42015
Certificate III Community Services CHC32015

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au