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Certificate IV in Business BSB40120
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Overview

This course gives you the skills and knowledge required to understand business and commercial environments and issues relating to Management, Finance, Marketing and Human Resources.

Qualification:

 Certificate IV in Business BSB40120

Course start date:

 July 2025, February 2026

Course No:

 C4-BT19

Campus:

 Face to face classes at CIT Reid*

Flexible learning at:
- CIT Learning Centres - CIT Gungahlin  and CIT Tuggeranong 
- CIT Library - CIT Reid*


*From Semester 2 2025, the location of this course will transition from CIT Reid to the new CIT Woden campus. CIT will provide support for students who will be making the move to Woden. Learn more.

Duration:

 1 semester full-time (24 hours per week) face-to-face classes plus approx. 10 hours of online study and independent learning, or part-time equivalent.

Flexible/blended options are available at CIT Reid, Tuggeranong and Gungahlin. This is a self-paced mode of delivery and provides flexibility if you are unable to commit to full-time study.

This qualification is part of a suite of courses. Lower-level qualifications or equivalent skills and knowledge are required for successful completion of higher-level courses.

Cost Info:

Enrolment fees for this course are based on the costs per subject as indicated below. The total course cost may vary depending on the choice of elective subjects or if subjects are attempted more than once. Subject costs identified as Standard are partially subsidised by the ACT Government. Concessions may be available to eligible students.

Indicative Cost:

 $2,234
Apprentice/trainee
  • Subsidised fee $430
  • Full fee $3,279

Likely Job Outcome:

 Team leader, front line manager, executive officer, office manager.

Application Type:

 Standard
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Timetable

To find out more about class scheduling, request a timetable.

Additional Information

Additional Costs. You will be required to purchase:
2 x Software Publications text books (approximately $86)

Entry Requirements

Skills Recognition

To study any course at CIT (excluding non-accredited training) you must have a Unique Student Identifier (USI).

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level course. Please visit Foundation Skills.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 12 subjects (6 core and 6 electives)

Core: Complete all 6

  • BSBCRT411   Apply critical thinking to work practices
    • CIT Code: BUSN289
      Cost: Standard $173.00
      Description: This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBTEC404   Use digital technologies to collaborate in a work environment
    • CIT Code: BUSN553
      Cost: Standard $173.00
      Description: This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBTWK401   Build and maintain business relationships
    • CIT Code: BUSN559
      Cost: Standard $150.00
      Description: This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBWHS411   Implement and monitor WHS policies, procedures and programs
    • CIT Code: BUSN566
      Cost: Standard $150.00
      Description: This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.NOTES1. The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) are equivalent, and generally either can be used in the workplace. In jurisdictions where model WHS laws have not been implemented, registered training organisations (RTOs) are advised to contextualise this unit of competency by referring to existing WHS legislative requirements.2. The model WHS laws include the model WHS Act, model WHS Regulations and model WHS Codes of Practice. See Safe Work Australia for further information.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBWRT411   Write complex documents
    • CIT Code: BUSN568
      Cost: Standard $150.00
      Description: This unit describes the skills and knowledge required to plan, draft and finalise complex documents. The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBXCM401   Apply communication strategies in the workplace
    • CIT Code: COMM511
      Cost: Standard $150.00
      Description: This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry. This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.
      Prerequisites: Nil

Electives: Complete minimum 2

  • BSBPEF401   Manage personal health and wellbeing
    • CIT Code: BUSN481
      Cost: Standard $150.00
      Description: This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).The unit applies to individuals who operate with a high level of autonomy, have excellent communication skills and apply knowledge of organisational policies and relevant legislation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBPEF402   Develop personal work priorities
    • CIT Code: BUSN482
      Cost: Standard $138.00
      Description: This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil

Electives: May complete maximum 4

  • BSBTEC401   Design and produce complex text documents
    • CIT Code: BUSN550
      Cost: Standard $250.00
      Description: This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.The unit applies to those who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical experts responsible for producing their own word- processed documents.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBTEC402   Design and produce complex spreadsheets
    • CIT Code: BUSN551
      Cost: Standard $150.00
      Description: This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.The unit applies to individuals employed in a range of work environments who require skills in creation of complex spreadsheets to store and retrieve data. They may work as individuals providing administrative support within an enterprise, or may be independently responsible for designing and working with spreadsheets relevant to their own work roles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBOPS405   Organise business meetings
    • CIT Code: BUSN591
      Cost: Standard $100.00
      Description: This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation. The unit applies to those employed in a range of work environments who are required to organise a variety of business meetings. They may provide administrative support within an enterprise or have responsibility for these tasks in the context of a particular team, workgroup or project. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBCMM412   Lead difficult conversations
    • CIT Code: BUSN594
      Cost: Standard $120.00
      Description: This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations. The unit applies to individuals who may work as managers and leaders, and are required to lead difficult conversations in the workplace. They contribute well developed verbal and relationship building skills in having difficult conversations. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil

Related Courses

Certificate III Business BSB30120
Certificate II Workplace Skills BSB20120

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au