This course provides you with basic computing and office skills needed for entry into many administrative and office positions. These skills also provide a foundation for a number of Diploma level courses.
*From Semester 2 2025, the location of this course will transition from CIT Reid to the new CIT Woden campus. CIT will provide support for students who will be making the move to Woden. Learn more.
Duration:
1 semester full-time (approx. 36 hours per week) OR part-time equivalent, in class plus you will be expected to complete up to 10 hours per week of self-directed learning to practise and develop your skills.
Flexible/Online options are available at CIT Reid, Tuggeranong, Bruce and Gungahlin. This is a self-paced mode of delivery and provides flexibility if you are unable to commit to full-time study.
This qualification is part of a suite of courses. Lower-level qualifications or equivalent skills and knowledge are required for successful completion of higher-level courses.
Cost Info:
Enrolment fees for this course are based on the costs per subject as indicated below. The total course cost may vary depending on the choice of elective subjects or if subjects are attempted more than once. Subject costs identified as Standard are partially subsidised by the ACT Government. Concessions may be available to eligible students.
Entry level positions in the business industry OR gives you the skills and knowledge to apply for entry to Certificate IV in Business or Certificate IV in Leadership and Management.
To help with the enrolment process print your timetable, or keep the window open, so that you can refer back to it for your course code, course name, and the Course Reference Numbers (CRNs) or Block Code.
For online studies, please contact CIT Infoline at infoline@cit.edu.au or call 02 6207 3188 to get the online Course Reference Numbers (CRNs).
Additional Costs:
If you require hard copy textbook the following cost will apply:
3 x Software Publications textbooks (approximately $110)
Entry Requirements
Open entry.
If you are entering this course as a Trainee/Apprentice under the Australian Apprenticeships arrangements, you must be employed in the industry and you must register with an Apprentice Network Provider (ANP) prior to enrolment.
Canberra Institute of Technology
Certificate IV in Business
Certificate IV in Leadership and Management
Literacy Skills Information
We suggest that you will need Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with a lower level course, or enrol in the Certificate II in Skills for Work and Vocational Pathways (FSK20119) to develop your literacy skills. Please visit CIT Foundation Skills page.
Transition Information
Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.
Subject Cancellations/Changes
To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.
This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively. The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility. No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.
The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.
NOTES
1. The terms ‘occupational health and safety’ (OHS) and ‘work health and safety’ (WHS) are equivalent, and generally either can be used in the workplace. In jurisdictions where model WHS laws have not been implemented, registered training organisations (RTOs) are advised to contextualise this unit of competency by referring to existing WHS legislative requirements.
2. The model WHS laws include the model WHS Act, model WHS Regulations and model WHS Codes of Practice. See Safe Work Australia for further information.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.
This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications.The unit applies to those who possess fundamental skills in computer operations. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications.The unit applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to design and produce electronic presentations using various applications and platforms.The unit applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to plan, draft and finalise a simple document. The unit applies to individuals who administer a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of simple documents.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. The unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems.The unit applies to those employed in a range of work environments who provide administrative support to teams and individuals.No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to reduce the risk of a device's operation being affected by spam or destructive software by implementing a range of protective cyber security procedures.It applies to those working under a level of supervision who have responsibility to provide technical support, exercise discretion to protect devices and secure software in a workplace environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au
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