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Fees Policy

1. Purpose

To ensure that current and potential students are aware of the fee structure/framework associated with enrolment into CIT (including for Skills Recognition), their rights and responsibilities in relation to payment and refunds, and the financial assistance available for students experiencing financial difficulty to assist students to reach their learning goal.

2. Scope

This policy covers all student fees, refunds, concessions and payment plans for all programs offered at CIT, except for international student fees which are covered under the International Students Administration and Fees Policy.

3. Principles

3.1 CIT is subject to ministerial guidelines in relation to setting fees for government subsidised training programs.

3.2 CIT is responsible for setting its fees for commercial programs and other activities which are approved by the CIT Board, Chief Executive Officer or delegate.

3.3 CIT will offer Australian Government Student loan assistance to eligible students enrolled in eligible Australian Government student loan assistance programs in accordance with the Higher Education Support Act 2003, the VET Guidelines and the VET Administrative Information for Providers.

3.4 To assist students in financial difficulty, CIT will provide concessions and fee payment plans to eligible applicants.  Eligible students will also have access to the ACT Government financial assistance program.

3.5 Program fees are payable on confirmation of enrolment and students may be required to a pay an additional Services and Amenities Fee each semester.

3.6 The amount of fees due and the payment due date which apply to a student's enrolment will be listed on the student invoice.

3.7 A student who has elected to apply for Australian Government student loan assistance is deemed to have paid all fees in full:

  1. to the limit and extent to which they have applied for that assistance,  and
  2. excepting any fee which is not covered by Australian Government student loan assistance (e.g. the services and amenities fee).

3.8 Students who do not pay by the due date may be deregistered and their enrolment cancelled. If this occurs students will not be able to continue in class activities or any work experience and their attendance and/or assessment results will not be recorded.

3.9 Applications for financial assistance must be made before a student is deregistered.

3.10 At CIT's discretion, students applying for financial assistance may be placed on a payment plan.  If the application is ultimately not successful the student is required to complete the payment plan in full.  If the application is successful then the payment plan will be terminated at the point in time at which the total fees for that enrolment (net of assistance) are paid.

3.11 Concessions are also available to eligible students for programs, recognition of prior learning fees and the Services and Amenities Fee where funding is provided by the ACT through profile funding.  CIT will maintain a list on the Staff Information System (SIS) with benefits and allowances accepted as evidence of financial hardship.

3.12 An application for a fee concession for a program of study must be presented at the CIT Student Services:

  1. before final payment of fees for that semester, and
  2. before the first census date (if applicable) for that semester, and
  3. before any application for Australian Government student loan assistance is made.

3.13 Students who can demonstrate they are experiencing financial difficulty may also apply for a fee payment plan.

3.14 Student Fee Payment Plans are not available for Skills Recognition fees or for fees eligible to be covered by Australian Government Student loan assistance, and will only be granted to students who have an outstanding balance greater than $20, except in exceptional circumstances.

3.15 Students on an approved payment plan must maintain the agreed payment schedule.

3.16 Student fees may be waived in certain exceptional circumstances such as:

  1. disability or serious illness as documented by a medical certificate (minimum absence two weeks) or as recommended by the CIT Education Advisors Disability, Counsellors or Manager of Student Support;
  2. unexpected interstate transfer excluding immediate southern NSW region) with documentation from employer;
  3. significant change to family situation such as death of partner/child/parent; or
  4. a significant administrative error made by CIT that cannot otherwise be reasonably rectified.

3.17 Fee waivers relating to Australian Government student loan assistance amounts are subject to additional legislative and regulatory requirements and require approval by the Director, CIT Corporate Services.

3.18 A full refund of all fees will be approved (except for international student administration and recruitment fees ) if:

  1. CIT cancels, or is otherwise unable to deliver, a program in which a student has registered and paid fees;
  2. an Australian student withdraws, and advises CIT of that withdrawal in writing, before the due date of relevant fees and before any applicable census date; or
  3. for international students, if the student cancels their enrolment in writing at least 14 days before the commencement of the program.

3.19 Refunds will not apply to retrospective applications for concessions.  Delegates may use discretionary powers to determine if refunds will, or will not, be granted.

3.20 CIT may give a refund to students under exceptional circumstances. Examples of exceptional circumstances include:

  1. disability or serious illness as documented by a medical certificate (minimum absence two weeks) or as recommended  by the CIT Education Advisors Disability, Counsellors or Manager of Student Support;
  2. unexpected interstate transfer, excluding immediate southern NSW region, with documentation from employer;
  3. a significant change to family situation  such as death of partner/child/parent.

3.21 At the discretion of CIT, any refund may be discounted for the period of enrolment already accessed and reasonable administrative costs in refund processing.

3.22 Any credit on a student's account will be applied to any current fees before any refund is issued.

3.23 Where refunds are not approved, any credit will be retained on the student's account for use against future enrolments.

3.24 Refunds are approved in accordance with the CIT Financial Delegations Manual.

4. Documentation

Australian Apprenticeships

NSW Apprenticeship and Training Program Guidelines

Complaints Students and Community Members Policy

Australian Aboriginal and Torres Strait Islander Students Policy

Centrelink Client Consent Form

ACT Government Fee Assistance Application

CIT Indigenous Scholarships

5. Definitions

All terminology used in this policy is consistent with definitions in the CIT Definitions of Terms.

6. Policy Contact Officer

For more information about this policy contact Director, CIT Corporate Services.

Contact CIT Student Services on (02) 6207 3188 or email

7. Procedures

This policy is implemented through the associated procedures. Authority to make changes to the procedures rests with the policy owner.

Note: Policy Under Review
Policy No: 2016/2437
Approved: April 2017
Next Review: November 2020
Category: Student Policies, Training Policies
Policy Owner: Executive Director, Corporate Services
procedureword Fees Procedures
(MS Word Document 245.4 KB)


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