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Certificate III in Events SIT30522
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Overview

Events are diverse in nature and this course will provide you a pathway to work for event management companies, event venues, or organisations which coordinate their own events operating in a range of industries including the tourism and travel, hospitality, sport, cultural and community sectors.

This course provides you with the skills and knowledge to be able to assist with arranging conferences or events on a practical level. You will gain and apply a broad set of skills and knowledge in all the elements that go into running a successful event from hands-on skills practical skills such as customer service, effective communication, event staging and registrations to using industry software, social media, and online tools.

The skills you will acquire are transferable into other tourism fields and once you finish your studies, you'll have the option to grow your career further with another qualification or university degree.

Qualification:

 Certificate III in Events SIT30522

Next Intake:

 Semester 2 2024

Course No:

 C3-TS51

Campus:

 CIT Reid


*From Semester 2 2025, the location of this course will transition from CIT Reid to the new CIT Woden campus. CIT will provide support for students who will be making the move to Woden. Learn more.

Duration:

 1 semester full-time (approx. 22-25 hours per week) OR part-time equivalent. Delivery of this course could be a combination of on-the-job and off-the-job learning combined with day or evening classes.

Cost Info:

Fee information for completing this course under an Australian Apprenticeship arrangement is available on the Apprenticeships and Traineeships page. The total course cost may vary if subjects are attempted more than once.

Further information about fees is available at Course fees and assistance

Indicative Cost:

 Apprentice/trainee subsidised fee $495

Likely Job Outcome:

 Possible job titles include:
  • Conference assistant
  • Event administrative assistant
  • Event assistant
  • Event operations assistant
  • Exhibitions assistant
  • Junior event co-ordinator
  • Meetings assistant
  • Venue assistant

Application Type:

 Register Your Interest; Apprentice/Trainee
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Additional Information

After achieving Certificate III in Events SIT30522, you can progress to the Diploma or Advanced Diploma courses in Events management, or fields such as hospitality, tourism or travel.

Entry Requirements

You must:

- be able to read and write documents and understand maths concepts to a level required to complete Year 10 (early in the course your skills will be checked and if you cannot read and write documents and complete maths work to the level needed, you will be enrolled in additional subjects to help build the skills needed to successfully complete the course.

Skills Recognition

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level course. Please visit Foundation Skills.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 13 subjects

Core: Complete all 6

  • BSBTWK201   Work effectively with others
    • CIT Code: BUSN557
      Cost: Standard $33.00
      Apprentice $20.00
      Description: This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.The unit applies to individuals who perform a range of routine tasks in a team environment and use a basic knowledge of teamwork in a defined context, under direct supervision or with limited individual responsibility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITEEVT020   Source and use information on the events industry
    • CIT Code: EVNT128
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to access and interpret current and emerging information on the events industry to enhance the quality of event coordination. This includes industry structure, technology, laws and ethical issues specifically relevant to event coordination.This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to individuals working at different levels in event management companies, in event venues, or in organisations that organise their own events.The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITEEVT022   Provide event production support
    • CIT Code: EVNT130
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to assist with production requirements during event set up, operation and break down. It requires the ability to integrate fundamental knowledge of event production and technical production requirements.This unit is relevant to events that are diverse in nature and may include on-site, hybrid or online events. They may be coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to event support personnel who operate under the supervision and guidance of event production and technical production specialists. They may work in event management or technical production companies, in event venues, or in organisations which organise their own events.The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITXCCS014   Provide service to customers
    • CIT Code: HOSP227
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers. It requires the ability to establish rapport with customers, determine and address customer needs and expectations, and respond to complaints.The unit applies to those frontline service personnel who deal directly with customers on a daily basis and who operate with some level of independence and under limited supervision.This includes individuals working in a range of tourism, travel, hospitality and events contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITXCOM007   Show social and cultural sensitivity
    • CIT Code: EVNT137
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues. It requires the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross-cultural misunderstandings should they arise.The unit applies to all tourism, travel, hospitality and event sectors. All personnel at all levels use this skill in the workplace during the course of their daily activities.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITXWHS005   Participate in safe work practices
    • CIT Code: WPHS147
      Cost: Standard $50.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into own workplace activities. It requires the ability to follow predetermined health, safety and security procedures and to participate in organisational work health and safety (WHS) management practices.The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or large organisation.All personnel at all levels use this skill in the workplace during the course of their daily activities.The unit incorporates the requirement for all employees under state and territory WHS legislation, to participate in the management of their own health and safety, that of their colleagues and anyone else in the workplace. They must cooperate with their employer and follow practices to ensure safety at work.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil

Electives: Complete minimum 7

  • SITEEVT023   Plan in-house events
    • CIT Code: EVNT131
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to plan the delivery of commercial events. It requires the ability to identify client operational needs and preferences, prepare and confirm event proposals, and finalise operational documents for the delivery of events.This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to event coordinators who operate independently and are responsible for making a range of operational decisions. They may work in commercial event venues, such as hotels, clubs, theatres, and convention and exhibition centres.The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITEEVT021   Administer event registrations
    • CIT Code: EVNT129
      Cost: Standard $60.00
      Apprentice $50.00
      Description: This unit describes the performance outcomes, skills and knowledge required to process attendee registrations for events and administer them through to finalisation, and to prepare event registration materials and set-up and process on-site event registrations.This unit is relevant to events coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to event operations personnel who operate with some level of independence and under limited supervision. They may work in event management companies, in event venues, or in organisations that organise their own events.The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITEEVT025   Select event venues and sites
    • CIT Code: EVNT132
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to source and select venues or sites for events. It requires the ability to analyse event plans to determine venue or site requirements; develop selection specifications; and assess, choose and contract venues or sites.This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to workers who operate independently and are responsible for making a range of operational decisions. They may work in event management companies or in organisations that organise their own events.The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITXCCS017   Use a computerised booking system
    • CIT Code: EVNT136
      Cost: Standard $60.00
      Apprentice $50.00
      Description: This unit describes the performance outcomes, skills and knowledge required to use a computerised booking system to create bookings for products and services. The unit covers the computer skills required to use booking functions and system capabilities and not the related sales skills which are found in other units.The unit applies to frontline sales and operations personnel in any type of business that takes bookings for products or services, and who operate with some level of independence and under limited supervision.The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SITHFAB021   Provide responsible service of alcohol
    • CIT Code: HOSP219
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.
      Prerequisites: Nil
  • SIRXOSM002   Maintain ethical and professional standards when using social media and online platforms
    • CIT Code: RETL300
      Cost: Standard $150.00
      Apprentice $150.00
      Description: This unit describes the performance outcomes, skills and knowledge required to source information on, and work according to, a range of ethical and professional standards when using social media and online platforms for business purposes. This key skill underpins effective performance when utilising social media and online platforms for diverse purposes. It applies to individuals working at all levels from operational personnel through to managers. This unit applies to self-employed individuals, and owners and employees of any type of micro, small, medium or large organisation that utilises social media and online tools for customer engagement including commercial, not-for-profit and government organisations. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • SIRXOSM003   Use social media and online tools
    • CIT Code: RETL302
      Cost: Standard $30.00
      Apprentice $25.00
      Description: This unit describes the performance outcomes, skills and knowledge required to implement the use of social media and online platforms for organisational purposes. It requires the ability to identify the objectives for online communications, create and post relevant content to promote engagement with the organisation, and to engage professionally with customers.It applies to individuals who work at an operational level. They use discretion and judgement to take responsibility for work outcomes but actions are guided by plans, policies and procedures, supervisors and managers. Although an operational function, it can apply to small business owner operators who are responsible for a range of functions.This unit applies to self-employed individuals, and owners and employees of any type of micro, small, medium or large organisation that utilises social media and online tools for customer engagement including commercial, not-for-profit and government organisations.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
      Prerequisites: SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms

Related Courses

Diploma Event Management SIT50322

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au