Skip to Content
Need Help Live Chat
Certificate III in Information Technology ICT30120
Show sidebar
  1. Home
  2. Courses
  3. Professional
  4. Information Technology
  5. Information Technology

Overview

This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems, and basic hardware.

Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people, and clients in a variety of work contexts.

Qualification:

 Certificate III in Information Technology ICT30120

Course start date:

 February 2026, July 2026

Course No:

 C3-BD65

Campus:

 CIT Tuggeranong, CIT Woden 

Duration:

This course is delivered part-time, face-to-face over one semester (16 weeks), with a minimum of twenty (20) contact hours per week.

Full time training is scheduled over four (4) days or part time equivalent.

Students are required to dedicate approximately 70 hours for the cluster of units ICTNWK311 and ICTSAS310. This hourly requirement aligns with Cisco Academy standards, as the course utilises the Cisco learning platform for additional theoretical content and practical virtual lab activities. The Cisco labs are designed to scaffold learning progressively, incorporating weekly practical exercises and topic-based check points.

On successful completion of the program, students have the option to undertake the Cisco Certified Network Associate certificate, CCNA (at an additional cost). Achieving the CCNA accreditation is highly regarded by industry and enhances graduates’ employability and technical credentials.

Week 17 is used for resubmissions if required.

Cost Info:

Further information about fees is available at Course fees and assistance

Indicative Cost:

 Standard $2,695
ACT Apprentice/Trainee
- Subsidised Fee - $1,700
- Full Fee - $6,400
- ASBA Fee - $350

Likely Job Outcome:

Skills and knowledge to enable employment opportunities and reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems, and web development.

Upon completion of this qualification, you may find yourself eligible to work in the following positions:

  • Help desk assistant/officer
  • ICT operations support
  • ICT user support
  • PC support
  • Technical support

Application Type:

 Portfolio - Standard
Share:

Timetable

To find out more about class scheduling, request a timetable.

Additional Information

Students are not required to make software or textbook purchases but are required to have access to a device that supports camera and microphone accessibility as well as a 1TB hard drive or SSD card.

Entry Requirements

All students must complete the required Language, Literacy, Numeracy, and Digital skills (LLND) assessment prior to enrolment.

Skills Recognition

To study any course at CIT (excluding non-accredited training) you must have a Unique Student Identifier (USI).

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level course. Please visit Foundation Skills.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 12 subjects

Core: Complete all 6

  • BSBCRT301   Develop and extend critical and creative thinking skills
    • CIT Code: INNO108
      Cost: Standard $185.00
      Apprentice $110.00
      Description: This unit describes skills and knowledge required to develop the habit of thinking in a more creative way through looking at things differently, musing, testing, experimenting and challenging existing thought patterns. It applies to individuals who need to develop and extend their critical and creative thinking skills to different issues and situations and have a range of problem solving, evaluation and analysis skills. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBXCS303   Securely manage personally identifiable information and workplace information
    • CIT Code: BUSN286
      Cost: Standard $220.00
      Apprentice $140.00
      Description: This unit describes the skills and knowledge required to securely manage personally identifiable information (PII) and workplace information. It applies to those working in a broad range of industries and job roles under some supervision and guidance who manage large amounts of PII and workplace information. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBXTW301   Work in a team
    • CIT Code: BUSN589
      Cost: Standard $200.00
      Apprentice $120.00
      Description: This unit describes the skills and knowledge required to work effectively as part of permanent or project based teams in a workplace within an industry. This unit applies to a wide range of workers, but has a specific focus on the teamwork skills required for workers with limited responsibility for others. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTICT313   Identify IP, ethics and privacy policies in ICT environments
    • CIT Code: INFT1376
      Cost: Standard $320.00
      Apprentice $190.00
      Description: This unit describes the skills and knowledge required to assist with the protection and lawful use of intellectual property (IP) and observing relevant organisational ethics and privacy policies. It applies to individuals who are required to use intellectual property held by other people or organisations, to assist with the maintenance of organisational ethics and privacy policies and procedures. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTPRG302   Apply introductory programming techniques
    • CIT Code: INFT1247
      Cost: Standard $260.00
      Apprentice $150.00
      Description: This unit describes the skills and knowledge required to create simple applications through introductory programming techniques. It applies to those who have responsibility for creating applications and includes applying language syntax, control structures to create code, using programming standards, testing and debugging.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTSAS305   Provide ICT advice to clients
    • CIT Code: COMM161
      Cost: Standard $150.00
      Apprentice $100.00
      Description: This unit describes the skills and knowledge required to provide information and communications technology (ICT) advice and support to clients, including the communication of comprehensive technical information. It applies to frontline technical support individuals who work under a level of supervision but have responsibility for providing technical support.
      Prerequisites: Nil

Electives: Complete 6

  • ICTNWK309   Configure and administer network operating systems
    • CIT Code: INFT1194
      Cost: Standard $360.00
      Apprentice $220.00
      Description: This unit describes the skills and knowledge required to create a network operating system and set up and use administrative tools to manage the network. It applies to individuals who are required to provide frontline technical support to maintain network continuity to a network operating system.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTSAS312   Provide basic system administration
    • CIT Code: INFT1389
      Cost: Standard $130.00
      Apprentice $80.00
      Description: This unit describes the skills and knowledge required to select, operate and implement basic system administrative processes in stand-alone or client server environments. The unit applies to individuals who may work in supervised technical support roles, with some responsibility in undertaking administrative activities, using a wide range of information and communications technology (ICT) skills and knowledge. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTICT314   Connect internal hardware components
    • CIT Code: INFT1387
      Cost: Standard $220.00
      Apprentice $140.00
      Description: This unit describes the skills and knowledge required to install and configure internal hardware components and evaluate the modified system according to client and user requirements. The unit applies to individuals who may work in responsible roles such as support desk technicians and who provide assistance in configuring internal hardware components in devices. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTNWK311   Install and test network protocols
    • CIT Code: INFT1196
      Cost: Standard $230.00
      Apprentice $140.00
      Description: This unit describes the skills and knowledge required to install and test network protocols in a networking environment.It applies to individuals with Information and Communications Technology (ICT) skills, who are required to provide network support to ensure that appropriate protocols have been installed in networks to allow user functionality and maintenance.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTSAS310   Install, configure and secure a small office or home office network
    • CIT Code: INFT1310
      Cost: Standard $250.00
      Apprentice $150.00
      Description: This unit describes the skills and knowledge required to identify available network components and client requirements and to install, configure and secure those components as part of a Small Office or Home Office (SOHO) network.It applies to individuals who work under a level of supervision and have experience with analysis and problem solving when working with technologies.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTICT310   Identify and use industry specific technologies
    • CIT Code: INFT1142
      Cost: Standard $170.00
      Apprentice $110.00
      Description: This unit describes the skills and knowledge required to identify, research and apply industry specific technologies, and assist in enhancing and maintaining an end-to-end business process at its highest quality possible.It applies to individuals who work under minimal supervision and support information technology activities in the workplace across a wide range of Information and Communications Technology (ICT) areas, including technical support, network administration, web technologies, software applications and digital media technologies.No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil

Related Courses

Diploma Information Technology ICT50220
Diploma Information Technology (Cyber Security) ICT50220
Diploma Information Technology (Advanced Networking) (Cyber Security) ICT50220
Certificate IV Information Technology ICT40120
Statement Attainment Networking and Web Development
Statement Attainment Networking and Computer Hardware

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au