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Microsoft 365 and your new student account

Published: 29 Jan 2021

Microsoft 365

Microsoft 365 account - Activate before attending onsite at CIT

As part of our commitment to a better and more flexible study environment, CIT is introducing the Microsoft 365 platform and changing the way you authenticate to CIT systems.

In order to use Microsoft 365 and to access other CIT systems, you are required to activate your Microsoft 365 account before attending class.

Your new account

If you are currently enrolled in Semester 1, 2021, you will have received an email from CIT to trigger the process to activate your CIT Microsoft 365 account. This email contains all information to activate your account.

Didn't get an email invitation to activate your CIT M365 account?

Please browse to and enter your CIT student account number in the format CIT**** and follow the prompts to reset your password.

During the process, if the email address or mobile number listed for you in Banner are incorrect, it will be necessary to contact Student Services to fix those details.


Once the password is reset, your account will begin the activation process.  Once the activation process is complete (approx. 2 hours) you will receive a further email indicating your account is now ready.

Please note that your new password must now be used access all CIT business systems including Self-Service and onsite computers.

More information and further questions

CIT is committed to protecting the personal information of its future, current and past students. The CIT privacy policy describes how we handle your personal information.

A brief introduction to Microsoft 365 is available here. Students who need further assistance, including those who cannot supply a mobile number during the activation process, can contact eLearn Support on 6207 3833 or Student Services on 6207 3188 or