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Teams Telehealth appointments

Teams Telehealth appointments are online video calls with CIT Counsellors, Disability Education Advisors or other Student Support staff.

These appointments are private and secure just like face-to-face ones as each appointment has a different link.

Teams Telehealth appointments need to be booked in advance.
To book an appointment, phone (02) 6207 3290 or email
You will need to provide your current email address.

How to start a Teams Telehealth video call

  1. After booking your appointment, you will receive an email with the link to your Teams Telehealth meeting (Links are different for each appointment).
  2. You can use your computer or phone (if internet is available) to join the session. Try to join from an area with a good internet connection and you have privacy to make the call.
  3. Click on the link in your email; allowing some time before your appointment. If you do not have the Microsoft Teams app you will need to download from
  4. Enter your name if requested.
  5. You will be transferred to an online waiting area. Once your CIT Student Support staff member is ready, they will allow you into the session.
    Please note, if you are not in the online waiting area after 15 minutes, your appointment will be ended and you will need to rebook.

If you have any difficulty with this, please phone CIT Student Support on 6207 3290.