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  5. Counselling

Counselling

Current CIT students can access a free and confidential counselling service.

Our counsellors aim to help you with any problem you have while you are at CIT. This may be to manage stress, enhance your study skills, reduce exam anxiety, set goals and deal with any personal problems that may be affecting your study.

Our counselling service works by appointment. If you are in distress, we will do our best to help if a counsellor is available. However, we are not a crisis service and cannot always provide support straight away. If you need immediate help, we will help you contact a telephone crisis support service and make a future appointment with our counsellors.

Appointment types: Phone, online video call (Teams Telehealth) or face to face when requested.

Appointment bookings: phone (02) 6207 3290 or email citcounselling@cit.edu.au and you will be contacted within two business days.

Teams Telehealth: visit the Telehealth page for more information on accessing these appointments.

Crisis and after-hours counselling support:

  • Lifeline on 13 11 14
  • Beyond Blue on 1300 224 636
  • 13YARN (Aboriginal or Torres Strait Islander Crisis Support) on 13 92 76
  • Access Mental Health (24/7 Crisis and Assessment Services) on 1800 629 354

  • What are the counsellors' qualifications?

    CIT counsellors are either Registered Psychologists and work within the Code of Conduct of the Australian Health Practitioner Regulation Agency (Psychology Board of Australia) or Social Workers who work under the Australian Association of Social Workers' regulations. A copy of either regulation is available on request.

  • Is it confidential?

    Counselling sessions and client files are confidential. No information about you, including the fact you have visited a counsellor, will be released to anyone outside the counselling office without your permission. However, ethically and legally there are circumstances where counsellors may be required to disclose information about their clients, if this is needed to protect their client or another person from immediate risk of harm, or due to subpoenas from a court or other legal entity to provide client information.