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CIT students can access a free and confidential counselling service.

What we provide:

Our counsellors aim to help you with any problem you have while you are at CIT. This may be to manage stress, enhance your study skills, reduce exam anxiety, set goals and deal with any personal problems that may be affecting your study.

Counselling is provided on an appointment basis. If you are in immediate distress, our counsellors will try to assist if they can, but this is not a crisis service and immediate support is not always available. In this situation you will be offered support from a telephone crisis counselling service, such as Lifeline on 131 114 or the Access Mental Health Team on 1800 629 354, and also offered an appointment with a CIT Counsellor according to availability.

  • What are the counsellors' qualifications?

    CIT counsellors are either Registered Psychologists and work within the Code of Conduct of the Australian Health Practitioner Regulation Agency (Psychology Board of Australia) or Social Workers who work under the Australian Association of Social Workers’ regulations. A copy of either regulation is available on request.

  • Is it confidential?

    Counselling sessions and client files are confidential. No information about you, including the fact you have visited a counsellor, will be released to anyone outside the counselling office without your permission. However, ethically and legally there are circumstances where counsellors may be required to disclose information about their clients, if this is needed to protect their client or another person from immediate risk of harm, or due to subpoenas from a court or other legal entity to provide client information.

Contact us:

Counselling appointments are available within business hours, in person at a number of CIT campuses, or over the phone or online. Contact CIT Student Support Reception:

Phone  (02) 6207 3290


Counselling office locations

CIT Bruce CIT Reid CIT Tuggeranong CIT Fyshwick
Level 1, Block H,
Room H136
Level 1, Block A,
Room A110a
Level 1, Room 119 Level 1, Block A,
Room A105
(above Café Yala) (above CIT Student
  (upstairs in the Auto building)

If you study at CIT Gungahlin or the Academy of Interactive Entertainment (AIE), please contact CIT Student Support Reception on the above phone number or email address to book an appointment.

If you need counselling assistance out of hours, call Lifeline on 131 114, Beyond Blue on 1300 22 4636, or the Access Mental Health Team on 1800 629 354.

More information including self-help resources are available on the CIT Student Support pages within eLearn - just click on the 'Student Links' tab at the top of every eLearn page then go to 'Student Services and Support'.