Skip to Content
Live Chat


CIT students can access a free and confidential counselling service.

What we provide:

Our counsellors aim to help you with any stress or problem while you are at CIT. This may be to enhance your study skills, reduce exam anxiety, set goals and deal with any personal problems that may be affecting your study.

CIT Counsellors try to help students in distress, but this is not a crisis service and counsellors are not always immediately available. You usually need to book an appointment to consult a counsellor. Students who need immediate assistance when counsellors are not available are offered contact with a telephone crisis support service, such as Lifeline on 131 114 or the Mental Health ACT Crisis Assessment and Treatment Team (CATT) on 1800 629 354.

  • What are the counsellors' qualifications?

    CIT counsellors are either Registered Psychologists and work within the Code of Conduct of the Australian Health Practitioner Regulation Agency (Psychology Board of Australia) or Social Workers who work under the Australian Association of Social Workers’ regulations. A copy of either regulation is available on request.

  • Is it confidential?

    Counselling sessions and client files are confidential. No information about you, including the fact you have visited a counsellor, will be released to anyone outside the Counselling Office without your permission. However, ethically and legally there are circumstances where counsellors may be required to disclose information about their clients. This may be where we believe disclosing information is needed to protect our client or another person from immediate risk of harm, if the law mandatorily requires us to report information provided by a client, or if they are subpoenaed by a court or other legal entity to provide client information.

Contact us:

Counselling appointments are available in person and over the phone, within business hours. Contact CIT Student Support Reception:

Phone  (02) 6207 3290


If you need counselling assistance out of hours, call Lifeline on 131 114 or the ACT Mental Health Crisis Assessment and Treatment Team on 1800 629 354.

Counselling office locations

CIT Bruce CIT Reid CIT Tuggeranong CIT Fyshwick
Level 1, Block H,
Room H136
Level 1, Block A,
Room A110a
Level 1, Room 119 Level 1, Block A,
Room A105
(above Café Yala) (above CIT Student
  (upstairs in the Auto building)

If you study at CIT Gungahlin, CIT Woden or the Academy of Interactive Entertainment (AIE), please contact CIT Student Support Reception on the above phone number or email address to book an appointment.