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Certificate III in Information, Digital Media and Technology ICT30118

Overview

This qualification provides you with the skills and knowledge to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.

Working at this level you will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

Qualification: Certificate III in Information, Digital Media and Technology ICT30118
Program No: C3-BD33
Campus: CIT Reid  CIT Gungahlin  CIT Tuggeranong 
Duration: This qualification can be completed in one (1) semester (approx. 20 hours per week) full-time or part-time equivalent. It is expected that you will spend approximately the same number of hours in private study to practise skills and apply new knowledge.
Cost Info:

The 2020 Semester 1 enrolment fees for this course are based on the costs per subject as indicated below. The total program cost may vary depending on the choice of elective subjects or if subjects are attempted more than once.

Subject costs identified as Standard are partially subsidised by the ACT Government. Concessions may be available to eligible students.

Costs identified as Apprentice or Trainee apply only to students studying as part of an Australian Apprenticeship arrangement. The qualification cost for an Apprentice or Trainee is subsidised by the ACT Government. Concessions may be available to eligible Apprentices or Trainees.

Costs identified as Full Fee receive no government subsidy. Concessions are not available.

Further information about fees is available at Course fees and assistance.

Information about studying under Skilled Capital is also available.

Indicative Cost: Web/Applications $1438
Networking/Infrastructure $1551
Likely Job Outcome: Upon completion of this qualification, you may find yourself eligible to work in the following positions:
- Help desk assistant/officer
- ICT operations support
- ICT user support
- PC support
- Technical support
Enrolment Type: Standard; Flexible
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Timetable Information

To help with the enrolment process print your timetable, or keep the window open, so that you can refer back to it for your course (program) code, course (program) name, and the Course Reference Numbers (CRNs).

Entry Requirements / How to Apply

There are no formal entry requirements for this qualification. However, it is recommended that to increase your likelihood of success you have demonstrated vocational experience in a range of work environments using basic information technologies.

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

Further Study

Depending on the stream, you complete:
ICT40118 Certificate IV in Information Technology
- Infrastructure support stream
- Applications Development stream
- Testing stream
- Systems Analysis & Design stream
ICT40418 Certificate IV in Information Technology Networking
ICT40518 Certificate IV in Programming
22334VIC Certificate IV in Cyber Security

  • Literacy Skills Information

    • We suggest that you will need Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with a lower level program, or enrol in the Certificate I in Skills for Vocational Pathways (FSK10213) to develop your literacy skills. Please visit Foundation Skills.

  • Transition Information

    • Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

  • Subject Cancellations/Changes

    • To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 17 subjects

Core: Complete all

Operating Systems Basics

  • ICTICT302   Install and optimise operating system software
    • CIT Code: INFT193
      Cost: Standard $72.00
      Apprentice $11.00
      Description: This unit defines the skills and knowledge required to install, configure and optimise operating system (OS) software to meet business and client needs. It applies to individuals who may work under supervision and support others using well developed skills in creating solutions through analysis and evaluation of information.
      Prerequisites: Nil
  • ICTSAS308   Run standard diagnostic tests
    • CIT Code: INFT1034
      Cost: Standard $95.00
      Apprentice $50.00
      Description: This unit describes the skills and knowledge required to troubleshoot problems, identify and implement preventative maintenance techniques, and conduct diagnostic tests on a range of platforms.It applies to individuals who, while working under a level of supervision, have responsibility to action tasks in a frontline technical support capacity.
      Prerequisites: Nil
  • ICTSAS305   Provide ICT advice to clients
    • CIT Code: COMM161
      Cost: Standard $95.00
      Apprentice $11.00
      Description: This unit describes the skills and knowledge required to provide information and communications technology (ICT) advice and support to clients, including the communication of comprehensive technical information. It applies to frontline technical support individuals who work under a level of supervision but have responsibility for providing technical support.
      Prerequisites: Nil

WHS Communication and Consultation

  • BSBWHS304   Participate effectively in WHS communication and consultation processes
    • CIT Code: OHSS505
      Cost: Standard $66.00
      Apprentice $43.00
      Description: This unit describes the skills and knowledge required to participate in work health and safety (WHS) communication and consultation processes. It applies to individuals who participate in WHS communication and consultation processes as part of their work health and safety responsibilities, which are in addition to their main duties.
      Prerequisites: Nil

Working in IT

  • ICTICT202   Work and communicate effectively in an ICT environment
    • CIT Code: INFT701
      Cost: Standard $95.00
      Apprentice $43.00
      Description: This unit describes the skills and knowledge required to work and communicate effectively within organisational policies and governance arrangements, using information and communications technology (ICT) systems, equipment and software. It applies to individuals who may work under supervision with responsibility to support others within a small office environment.
      Prerequisites: Nil

Create User Documentation

  • ICTICT301   Create user documentation
    • CIT Code: INFT460
      Cost: Standard $51.00
      Apprentice $15.00
      Description: This unit describes the skills and knowledge required to create user documentation that is clear to the target audience and easy to navigate. It applies to individuals who may work under supervision with responsibility to support others in a range of information and communications technology (ICT) areas.
      Prerequisites: Nil

Sustainable Work Practices

  • BSBSUS401   Implement and monitor environmentally sustainable work practices
    • CIT Code: ADMN197
      Cost: Standard $88.00
      Apprentice $85.00
      Description: This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. It applies to individuals with responsibility for a specific area of work or who lead a work group or team and addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools.
      Prerequisites: Nil

Communicate Information

  • RIICOM301D   Communicate information
    • CIT Code: COMM505
      Cost: Standard $73.00
      Apprentice $77.50
      Description: This unit describes a participant’s skills and knowledge required to communicate in the workplace within the Resources and Infrastructure Industries. This unit is appropriate for those working in operational roles.
      Prerequisites: Nil

Electives: Complete one Stream below

Web/Applications Development Stream

System Software Changes

  • ICTICT304   Implement system software changes
    • CIT Code: INFT366
      Cost: Standard $116.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to implement system software changes and to hand over the modified system to the client's operational area. It applies to individuals working in support roles who are required to update operating systems on client computers with the latest technology fixes, working under minimum supervision.
      Prerequisites: Nil

Programming Concepts

  • ICTPRG301   Apply introductory programming techniques
    • CIT Code: INFT776
      Cost: Standard $95.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to create simple applications or games. It applies to individuals with responsibility for creating applications or games and includes creating code, using programming standards, testing, and debugging.
      Prerequisites: Nil

Database Essentials

  • BSBITU311   Use simple relational databases
    • CIT Code: COMP387
      Cost: Standard $73.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to use simple two-table relational databases with reports and queries, for storage and retrieval of information. It applies to individuals that may provide administrative support and analysis within an enterprise, or may be independently responsible for storage, retrieval and simple analysis of data relating to their own work roles.
      Prerequisites: Nil

Designing for the Web

  • ICTWEB303   Produce digital images for the web
    • CIT Code: INFT822
      Cost: Standard $73.00
      Apprentice $10.50
      Description: This unit describes the performance outcomes, skills and knowledge required to produce, and manipulate, images suitable for use in website development. This unit applies to individuals with responsibility for creating graphics for a web environment.
      Prerequisites: Nil
  • CUADIG304   Create visual design components
    • CIT Code: MEDA373
      Cost: Standard $66.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to create visual designs for interactive media components that can be integrated into a range of media products. It applies to individuals who generate and assess ideas to create visual design components in response to specifications under supervision in a team environment.
      Prerequisites: Nil

Creating Websites

  • ICTWEB414   Design simple web page layouts
    • CIT Code: INFT825
      Cost: Standard $117.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to scope web page requirements, and to create and implement designs. It applies to individuals working as web designers and web developers, who apply a wide range of knowledge and skills for basic web development.
      Prerequisites: Nil
  • ICTWEB302   Build simple websites using commercial programs
    • CIT Code: INFT821
      Cost: Standard $95.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to use web authoring tools to create, modify and test, simple web pages and websites. It applies to individuals with responsibility for creating and maintaining simple websites.
      Prerequisites: Nil

Maintaining Websites

  • BSBEBU401   Review and maintain a website
    • CIT Code: EBUS110
      Cost: Standard $110.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to undertake data analysis, review website content, and update and maintain a website. It applies to individuals who have knowledge of the relationship between a website and the core functions of an organisation. They also have working knowledge and skills to perform basic updates to website content. They may provide administrative support within an organisation or be other individuals who have been delegated this responsibility.
      Prerequisites: Nil

Social Media Tools

  • ICTWEB201   Use social media tools for collaboration and engagement
    • CIT Code: INFT819
      Cost: Standard $51.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to establish a social networking presence, using social media tools and applications. It includes the requirement to review, compare, and use different types of social networking tools and applications. It applies to information and communications technology (ICT) personnel who need to develop a social networking web presence for a small or large office environment, using social media tools and applications.
      Prerequisites: Nil

Networking/Infrastructure Support Stream

Hardware Basics

  • ICTSAS303   Care for computer hardware
    • CIT Code: INFT471
      Cost: Standard $56.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to manage the maintenance and location of hardware. It applies to frontline technical support individuals who work under a level of supervision but have some responsibility to maintain organisational hardware.
      Prerequisites: Nil
  • ICTICT303   Connect internal hardware components
    • CIT Code: INFT189
      Cost: Standard $56.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to acquire, install, configure and evaluate system hardware components according to client and user requirements. It applies to individuals who work with a degree of self-sufficiency and provide support in a range of information and communications technology (ICT) work areas and activities.
      Prerequisites: Nil
  • ICTNWK304   Administer network peripherals
    • CIT Code: COMP148
      Cost: Standard $56.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to manage an environment of networked peripheral devices, in order to provide services to client users. It applies to individuals working as frontline technical support personnel responsible for connecting, maintaining and administering peripheral devices attached to networks.
      Prerequisites: Nil

Networking Essentials

  • ICTNWK305   Install and manage network protocols
    • CIT Code: INFT204
      Cost: Standard $105.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to install and manage network protocols in a networking environment. It applies to individuals with competent information and communications technology (ICT) skills, working as network administrators who are required to ensure that appropriate protocols have been installed in networks to allow user functionality and maintenance.
      Prerequisites: Nil
  • ICTNWK302   Determine and action network problems
    • CIT Code: INFT191
      Cost: Standard $127.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to document network related problems, determine solutions, or escalate problems to a new support level. It applies to individuals, working as frontline technical support personnel, who maintain network continuity by isolating and rectifying network problems as they arise.
      Prerequisites: Nil
  • ICTSAS307   Install, configure and secure a small office or home office network
    • CIT Code: INFT836
      Cost: Standard $127.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to identify available network components relevant to client requirements and to install, configure and secure those components as part of a small office or home office (SOHO) network. It applies to individuals who work under a level of supervision and have experience with analysis and problem solving when working with technologies.
      Prerequisites: Nil

Networking Operating Systems

  • ICTNWK303   Configure and administer a network operating system
    • CIT Code: INFT187
      Cost: Standard $172.00
      Apprentice $10.50
      Description: This unit defines the skills and knowledge required to create the network configuration required by a client and to set up and use administrative tools to manage the network. It applies to individuals working as frontline technical support personnel who are required to maintain network continuity through changing requirements.
      Prerequisites: Nil
  • ICTSAS304   Provide basic system administration
    • CIT Code: INFT198
      Cost: Standard $61.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to implement components of systems backup, restore, security and licensing in a stand-alone or client server environment. It applies to individuals who, while working under limited supervision, have responsibility in a frontline technical support capacity to exercise discretion and judgement, using appropriate knowledge to provide assistance.
      Prerequisites: Nil
  • ICTNWK301   Provide network systems administration
    • CIT Code: INFT199
      Cost: Standard $149.00
      Apprentice $10.50
      Description: This unit describes the skills and knowledge required to technically manage the elements of a network, including contributing to a disaster recovery plan. It applies to individuals working as frontline technical support personnel responsible for administering a network.
      Prerequisites: Nil

Related Courses

Diploma Software Development ICT50718
Diploma Information Technology Networking ICT50418
Diploma Information Technology ICT50118
Certificate IV Information Technology ICT40118
Certificate IV Programming ICT40518
Certificate IV Information Technology Networking ICT40418

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au