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Certificate III in Business Administration BSB30415

Overview

This course gives you practical business and computing skills. You will learn in an exciting real life business environment called the Simulated Business which provides you the opportunity to gain essential experience working with other students all over Australia. Although the products and money are virtual, everything else is real!

You will get real life skills in communication, networking, managing accounts, maintaining financial records and organising schedules. You will also advance your skills in Word, Excel, Access and MYOB. Give yourself the edge!

Qualification: Certificate III in Business Administration BSB30415
Program No: C3-BC34
Campus: CIT Reid  CIT Tuggeranong  CIT Gungahlin 
Duration: 1 semester full-time (approx. 19 hours per week) OR part-time equivalent

You will also need to complete approx. 10 hours per week of independent and self-directed learning to practise and develop your skills
Cost Info:

Enrolment fees for this course are based on the costs per subject as indicated below. In addition, a Service and Amenities fee of $40 will be payable each semester. Further information is available at Course fees and assistance

Indicative Cost: $1,350
Likely Job Outcome: Junior Personal Assistant, Receptionist, Office Administrator, Office or Administrative Assistant. Entry Level Public Service Positions APS 2/3.
Application Type: Public; Flexible
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Additional Information

You may also pay additional costs (approximately $300 per semester) associated with textbook and stationery requirements.

Online enrolments are available for this program.

Entry Requirements / How to Apply

To be successful in this program it is advisable that you have the following subjects:
- BSBWOR204 Use business technology
- BSBITU102 Develop keyboard skills
- BSBITU201 Produce simple word processed documents
- BSBITU202 Create and use spreadsheets
- BSBITU203 Communicate electronically
- BSBCMM201 Communicate in the workplace

OR are able to demonstrate equivalent skills in using office technology including typing, word processing, spreadsheet creation and electronic office communication tools.

If you do not have these skills you may enrol in the Certificate II in Business.

If you are entering this program as a trainee under the Australian Apprenticeships arrangements you must be employed in the industry and you must register with an Apprentice Network Provider (ANP) prior to enrolment.

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

  • Literacy Skills Information

    • We suggest that you will need Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with a lower level program, or enrol in the Certificate I in Skills for Vocational Pathways (FSK10213) to develop your literacy skills. Please visit Foundation Skills or phone (02) 6207 4872 to have a chat to one of our teachers.

  • Transition Information

    • Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

  • Subject Cancellations/Changes

    • To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 13 subjects (2 Core and 11 Electives)

Core - complete all 2

  • BSBITU307 Develop keyboarding speed and accuracy
    • CIT Code: COMP362
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to develop keyboard skills with speed and accuracy using touch-typing techniques.
      It applies to individuals who work in a range of environments and are required to enter text and data with speed and accuracy. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.
      On successful completion of this unit, individuals must be assessed in accordance with the current version of AS 2708: 2001 and issued with a speed statement.

      Prerequisites: Nil
  • BSBWHS201 Contribute to health and safety of self and others
    • CIT Code: OHSS200
      Cost: $50.00
      Description:

      This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes.
      It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.

      Prerequisites: Nil

Electives - complete 11 - not all electives will be offered every semester

Group A - complete 7 
  • BSBADM307 Organise schedules
    • CIT Code: COMP219
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems.
      It applies to individuals employed in a range of work environments who provide administrative support to teams and individuals.

      Prerequisites: Nil
  • BSBFIA302 Process payroll
    • CIT Code: ACCT228
      Cost: $60.00
      Description: This unit describes skills and knowledge required to process payroll from provided data using manual and computerised payroll systems.
      It applies to individuals employed in a range of work environments who are responsible for payroll functions within an organisation. They may work as individuals providing administrative support within an enterprise, or may be other members of staff who have been delegated payroll responsibilities.
      Prerequisites: Nil
  • BSBFIA303 Process accounts payable and receivable
    • CIT Code: ACCT232
      Cost: $60.00
      Description: This unit describes skills and knowledge required to maintain accounts payable and accounts receivable records, including processing payments to creditors and handling overdue accounts receivable.
      It applies to individuals employed in a range of work environments supporting the accounting functions and aspects of an enterprise. They may provide administrative support within an enterprise, or may be members of staff who have been delegated accounting responsibilities.
      Prerequisites: Nil
  • BSBFIA304 Maintain a general ledger
    • CIT Code: ACCT231
      Cost: $120.00
      Description: This unit describes the skills and knowledge required to maintain a computerised or manual general ledger system within an organisation, including processing journal entries and preparing a trial balance.
      It applies to individuals employed in a range of work environments with responsibility for simple accounting functions within an organisation. They may work as individuals providing administrative support within an enterprise, or may be other members of staff with delegated responsibilities relating to general ledger maintenance.
      Prerequisites: Nil
  • BSBITU302 Create electronic presentations
    • CIT Code: COMP218
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to design and produce electronic presentations for speakers, for self access and online access.
      It applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.

      Prerequisites: Nil
  • BSBITU303 Design and produce text documents
    • CIT Code: COMP366
      Cost: $180.00
      Description:

      This unit describes the skills and knowledge required to design and develop text-based documents using advanced features of word processing software.
      It applies to individuals who possess fundamental skills in computer operations and keyboarding, and basic skills in operation of word processing software. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.

      Prerequisites: Nil
  • BSBITU304 Produce spreadsheets
    • CIT Code: COMP365
      Cost: $70.00
      Description: This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet software.
      It applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision.
      Prerequisites: Nil
  • BSBITU306 Design and produce business documents
    • CIT Code: MGNT384
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.
      It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

      Prerequisites: Nil
  • BSBITU309 Produce desktop published documents
    • CIT Code: COMP364
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to design and produce desktop published documents.
      It applies to individuals who work in a range of environments, which may include providing administrative support within an enterprise, or who may be technical or knowledge experts responsible for production of their own documents.

      Prerequisites: Nil
  • BSBWRT301 Write simple documents
    • CIT Code: COMM343
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to plan, draft and finalise a basic document.
      It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.

      Prerequisites: Nil

Group B - may complete 4

  • BSBADM302 Produce texts from notes
    • CIT Code: CLER176
      Cost: $120.00
      Description:

      This unit describes the skills and knowledge required to take notes from oral or printed sources to produce accurate text.
      It applies to individuals employed in a range of work environments who produce notes and texts from oral and printed sources. They may work as individuals providing administrative support within an enterprise, or they may be responsible for the production of their own notes and other documentation.

      Prerequisites: Nil
  • BSBADM303 Produce texts from audio transcription
    • CIT Code: COMP220
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to transcribe from an audio source using keyboarding techniques to produce accurate texts.
      It applies to individuals employed in a range of work environments and who may be required to provide administrative support within an enterprise and be responsible for their own output.

      Prerequisites: Nil
  • BSBADM311 Maintain business resources
    • CIT Code: MGNT324
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.
      It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide technical advice and support to a team.

      Prerequisites: Nil
  • BSBCMM301 Process customer complaints
    • CIT Code: CLER179
      Cost: $60.00
      Description:

      This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers.
      It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team. 

      Prerequisites: Nil
  • BSBCUS301 Deliver and monitor a service to customers
    • CIT Code: CLER169
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
      It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions.

      Prerequisites: Nil
  • BSBDIV301 Work effectively with diversity
    • CIT Code: CLER178
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work.
      It applies to individuals who work in a variety of contexts where they will be expected to interact with a diverse client and/or co-worker population. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

      Prerequisites: Nil
  • BSBFIA301 Maintain financial records
    • CIT Code: ACCT229
      Cost: $120.00
      Description: This unit describes the skills and knowledge required to maintain daily financial records such as reconciling debtors’ and creditors’ systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes.
      It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts and may exercise discretion and judgement using appropriate theoretical knowledge of financial records.
      Prerequisites: Nil
  • BSBINM301 Organise workplace information
    • CIT Code: CLER167
      Cost: $70.00
      Description:

      This unit describes the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation’s work processes and knowledge management systems.
      It applies to individuals who perform a defined range of skilled operations in various work contexts. They may exercise discretion and judgement using appropriate knowledge of information management to provide technical advice and support to a team.

      Prerequisites: Nil
  • BSBINM302 Utilise a knowledge management system
    • CIT Code: ADMN184
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to access a knowledge management system, use monitoring and review processes to provide feedback and improve own work practices using the system.
      This includes a whole range of strategies, methods, activities and techniques used formally and informally by individuals and the organisation (as formalised in a knowledge management system) to identify, collect, organise, store, retrieve, analyse, share and apply knowledge to the work of the organisation.
      It applies to individuals who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of knowledge management to assist in increasing productivity, to improve quality or to recognise the benefits to the organisation through the improved use of knowledge.

      Prerequisites: Nil
  • BSBINM303 Handle receipt and despatch of information
    • CIT Code: CLER158
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to receive and distribute incoming mail, and to collect and despatch outgoing mail. It also covers collating and despatching bulk mail according to Australia Post specifications.
      It applies to individuals who, while under supervision, provide services to support legal practitioners. All aspects of legal practice may be subject to a range of legislation, rules, regulations and/or codes of practice relevant to different job roles and jurisdictions.

      Prerequisites: Nil
  • BSBINN201 Contribute to workplace innovation
    • CIT Code: INNO107
      Cost: $70.00
      Description: This unit describes the skills and knowledge required to make a pro-active and positive contribution to workplace innovation.
      It applies to individuals working in any industry or community context, in both small and large organisations who take a pro-active approach to identifying, suggesting and developing ideas about better ways of doing things at a practical operational level in a specific area of activity. While the individual’s overall work is undertaken with some supervision and guidance, they apply discretion, judgement and effective interpersonal skills in order to contribute to workplace innovation.
      Prerequisites: Nil
  • BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
    • CIT Code: ADMN208
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to assist with the protection and lawful use of an organisation’s intellectual property and to avoid intellectual property infringement. It focuses on supporting the maintenance of an organisation’s policies and procedures for the protection of intellectual property and avoidance of intellectual property infringement.
      It applies to individuals who operate in a broad range of work roles and contexts and whose role may include assisting the organisation to comply with intellectual property requirements for the protection and use of intellectual property.

      Prerequisites: Nil
  • BSBITU301 Create and use databases
    • CIT Code: COMP217
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to create simple two-table relational databases with reports and queries, for storage and retrieval of information.
      It applies to individuals that may provide administrative support within an enterprise, or may be independently responsible for storage and retrieval of data relating to their own work roles.

      Prerequisites: Nil
  • BSBITU305 Conduct online transactions
    • CIT Code: COMP359
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to undertake a range of online transactions, including banking, and buying and selling products and services.
      It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of conducting online transactions to provide technical advice and support to a team.

      Prerequisites: Nil
  • BSBPRO301 Recommend products and services
    • CIT Code: MKTG205
      Cost: $45.00
      Description: This unit describes the skills and knowledge required to provide advice and information within an organisation about the development and distribution of its products and services.
      It applies to individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement and who may provide technical advice and support to a team.
      Prerequisites: Nil
  • BSBSUS201 Participate in environmentally sustainable work practices
    • CIT Code: ADMN199
      Cost: $40.00
      Description:

      This unit describes the performance outcomes, skills and knowledge required to effectively measure current resource use and to carry out improvements including reducing the negative environmental impact of work practices. This unit requires the ability to access industry information, and applicable legislative and occupational health and safety (OHS) guidelines. While no licensing, legislative, regulatory or certification requirements apply holistically to this unit at the time of publication, relevant national, state and territory legislation, regulations and codes of practice impact upon this unit.

      Prerequisites: Nil
  • BSBWOR204 Use business technology
    • CIT Code: COMP213
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data.
      It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBWOR301 Organise personal work priorities and development
    • CIT Code: CLER166
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
      This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

      Prerequisites: Nil
  • BSBWOR302 Work effectively as an off-site worker
    • CIT Code: EBUS124
      Cost: $50.00
      Description:

      This unit describes the skills and knowledge required to negotiate and perform self-managed, self-directed and agreed work. It is a flexible employment option that meets all legal and regulatory employment requirements.
      It applies to individuals who are skilled operators and apply a broad range of competencies in various off-site contexts. Most commonly this will apply to people working from home or another location away from a central office.

      Prerequisites: Nil
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
    • CIT Code: OHSS206
      Cost: $110.00
      Description:

      This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
      It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

      Prerequisites: Nil

Related Courses

Certificate IV Business Administration BSB40515
Statement Attainment training Office Administration Skills [extract from BSB20115]
Statement Attainment training Career Skills for Business [extract from BSB30415]

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au