Accidental damage can cause parts of the card to stop working. Similarly, damage such as punching a hole in a card to attach a lanyard can also shorten the life of the card or stop it working altogether. We recommend treating your card with care and keeping it in a safe place when not in use.
Under CIT Terms and Conditions, damaged or Lost or stolen cards may incur a replacement fee of $15.
To apply for a replacement card complete the following application form: