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Service support representative

Job Description Summary

  • Responsible for providing the first-line of post-sales telephone and various other media technical support of hardware, systems, sub-systems and/or applications for customers and/or employees.
  • Answers basic questions about installation, operation, configuration, customization, and usage of assigned products.
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
  • Typically provides technical support for inte.
Business:
Unisys
Website:
https://www.unisys.com/
Job Type:
Full-time
Closing Date:
5:00pm 31 July 2024
Industry Area:
ICT and Cyber Security

Contact Neetu Girish on + 91 9030024582 or email neetu.girish@unisys.com