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Unsatisfactory Student Behaviour Policy

1. Purpose

To define unsatisfactory student behaviour as a breach of expected standards of behaviour for CIT students and outline the CIT response when a breach of the standards occurs.

Unsatisfactory student behaviour is defined as behaviour that:

  • limits CIT's capacity to provide a learning environment which is free from discrimination and harassment;
  • interferes with the potential of other CIT students to learn;
  • interferes with the rights of CIT staff and students to be safe; treated fairly and with respect;
  • results in damage to CIT property or other property on CIT premises; and
  • is not academic misconduct under the Academic Misconduct by CIT Students Policy.

2. Scope

This policy covers all CIT students in relation to their behaviour towards CIT students, staff and visitors. This policy does not cover criminal offences which need to be referred to police, however may cover interim measures for safety.

3. Principles

3.1 CIT students, while on CIT premises or engaged in CIT activities associated or in contact with a staff member or another student, must not engage in unsatisfactory student behaviour, as defined by this policy. CIT has a zero tolerance policy on acts or serious threats of violence including sexual assault and sexual harassment.

3.2 CIT will make appropriate support services available to students and staff to assist them when dealing with unsatisfactory student behaviour.

Student support services include:

  • CIT Counselling services
  • CIT Disability Support
  • CIT Youth Advisor
  • CIT Equity Officers within Student Support
  • CIT Student Association (CITSA)

Staff support services include:

  • CIT Human Resources
  • CIT Employee Assistance Program (EAP)
  • relevant CIT supervisor/manager

3.3 Unsatisfactory student behaviour should be dealt with according to the degree of risk involved and be consistent with ensuring that the behaviour ceases and that the needs of all interested parties are met, apart from immediate action taken under principle 3.9.

3.4 Classroom management is the responsibility of the teacher. This policy however, can assist in dealing with unsatisfactory behaviour both within and outside of the classroom on CIT premises or during activities associated with CIT.

3.5 Staff are encouraged to note and report any incidents of unsatisfactory student behaviour, utilising available mechanisms such as: the Report of Student Behaviour Incident Form: notes in roll books; emails to HoDs; emailing

3.6 Staff should consider inviting CIT Student Support Counsellors or staff into the classroom to address issues and behaviours that may be affecting the whole group.

3.7 In assessing an incident of unsatisfactory student behaviour, CIT will take into account the requirements of the Bullying and Harassment Prevention Policy, and the Responsibilities in Learning and Student Code of Conduct.

3.8 Where the behaviour is unsatisfactory, but deemed low risk, the Stage One disciplinary process should be followed. Stage Two is for continuing or escalating behaviour. Where a student’s behaviour is considered serious or a high risk in terms of physically or emotionally harming others, the Stage Three or Four disciplinary process should be followed (see attached Unsatisfactory Student Behaviour Procedures).

3.9 Unsatisfactory student behaviour will be managed in accordance with the principles of procedural fairness and natural justice.

3.10 Allegations of unacceptable behaviour which have been referred to the police for criminal investigation will not be dealt with under this policy until the legal process has been completed. In this case, interim arrangements to support student safety will be enacted where necessary: refer to Procedures

3.11 Unsatisfactory behaviour may result in exclusion from CIT, classes or other activities and all CIT campuses.  Responsibility for excluding students is as follows:

  • a teacher or Head of Department may exclude a student from a learning activity or individual class;
  • a Head of Department or Director/ Manager Student Support can impose, (for serious threats or acts of violence), an immediate time out  for the student of up to two weeks while the stage four disciplinary process is conducted;
  • the Director may exclude a student from a particular class for a period such as the rest of the semester where the disciplinary action is stage four due to serious threats or an act of violence; this may include exclusion from all CIT premises/programs until the end of the semester;
  • the Executive Director, Education and Training Services may exclude a student from a subject or program;
  • the Chief Executive or Executive Director, Education and Training Services may exclude a student from CIT.

3.12 If a student is a trainee or apprentice and engages in unsatisfactory student behaviour, their employer must be informed of the outcome of the disciplinary process. Duty of care requirements for all students under 18 years of age may require specific action as per CIT policy.

3.13 A staff member who witnesses a student engaging in unsatisfactory student behaviour on CIT premises may direct that student to leave that immediate area or to leave CIT premises.

3.14 Staff may also notify the Campus Manager to direct student/s away from CIT premises, but Facilities staff are not to be relied on to deal with students’ problem behaviours alone.

3.15 Disciplinary action has the purpose of ensuring that unsatisfactory student behaviour ceases and does not reoccur, and to keep the student and others safe. Disciplinary action may include:

  • Exclusion or timeout from CIT
  • exclusion from a program or subject
  • exclusion from one or more CIT activities
  • a requirement to enter into a contract that includes conditions for continued enrolment
  • the issuing of a reprimand
  • a combination of one or more of these or other actions that is appropriate under the circumstances.

3.16 If an exclusion or timeout occurs, consideration should be given to providing advice on pathways options. For these occurrences an Institute file must be created.

3.17 Where a student has been excluded they will be invited to attend a meeting to discuss and address the behaviour incident/s and to provide their response to the issues. At this meeting, potential outcomes such as behaviour contracts or disciplinary actions can be discussed and if required a behaviour risk analysis can be undertaken.

3.18 Notification of exclusion or timeout of under 17s must be made to Manager, Student Support via who will then notify the Education and Training Directorate (ETD).

3.19 Directors must notify the Chief Executive of all instances of time outs or exclusion and send notification to

3.20 All staff will treat matters that are the subject of disciplinary action in accordance with the CIT Privacy Policy.

3.21 Where a behaviour contract is developed or potential exclusion considered as part of disciplinary action, a CIT Counsellor will be included in all meetings.

3.22 Any consequent serious behavioural issues will be escalated to the Executive Director Education and Training Services for further action.

3.23 Where a student wishes to appeal an exclusion outcome they need to contact the office of the Executive Director, Corporate Services. Time outs cannot be appealed.

3.24 Where an International Student is receiving a timeout or exclusion, staff at CITSOL ISU (International Students Unit) must also be informed and the procedures used must comply with the ESOS National Code.

4. Documentation

Responsibility in the Learning Environment in the Student Information Guide

Student Code of Conduct

Bullying and Harassment Prevention Policy

Student Behavioural Risk Policy

Unsatisfactory Student Behaviour Procedures

5. Definitions

All terminology used in this policy is consistent with definitions in the CIT Policy Glossary.

6. Policy Contact Officer

For more information about this policy contact Manager, Student Support.

Contact CIT Student Services on (02) 6207 3188 or email

7. Procedures

This policy is implemented through the associated procedures. Authority to make changes to the procedures rests with the policy owner.

Policy No: 2016/581
Approved: March 2018
Next Review: March 2022
Category: Student Policies, Training Policies
Policy Owner: Executive Director, Education and Training Services
Unsatisfactory Student Behaviour Procedures
(MS Word Document 73.2 KB)


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