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Program Review and Improvement Policy

1. Purpose

To provide a framework for the regular review of programs and subjects in line with Canberra Institute of Technology's commitment to accountability, quality assurance and continuous improvement. Through strategic assessment of all education areas and evaluation and benchmarking of performance, the following will be ensured:

  1. Alignment with CIT Business Plans
  2. Continued relevance to stakeholders
  3. Economic viability of programs
  4. Compliance with government legislation and regulation
  5. Maintenance of best practice in program and curriculum design.

2. Scope

The policy will cover all staff involved in program review work, all teaching areas and all programs run at CIT, including National Training Package qualifications, National Skill Sets, VET Accredited courses and qualifications, Higher Education, customised training for specific group, and industry needs.

3. Principles

3.1 The review and improvement of programs will focus on:

  1. the quality of the program design, of the teaching and learning and of the assessment
  2. the relevance of the program to stakeholders (graduates, industry/employers, professional bodies and other education institutions).

3.2 All teaching areas will conduct Program Review and Improvement (PRI) on a continuous basis throughout the year as a quality assurance tool for delivery and assessment of programs.

  1. All staff involved in the delivery and management of the program will participate and all aspects of teaching and assessment will be reviewed and reported on.
  2. Outcomes of the PRI will be used for facilitating continuous improvement and successful innovation.

3.3 A comprehensive program evaluation will be conducted for all CIT developed and accredited programs, both VET and higher education, before the program is submitted for re-accreditation.

3.4 Moderation will occur where subjects or Units(s) of competency are taught by more than one teacher as outlined in the Assessment Policy. For higher education this will include external referencing or other benchmarking activities, even where only one teacher is involved.

3.5 Validation for VET programs will occur at a minimum of once every five years as outlined in the Assessment Policy.  All higher education accredited courses are subject to comprehensive reviews at least once every seven years and supported by regular interim monitoring and moderation.

3.6 Subjects will be evaluated continuously by teachers through the PRI process and students will be encouraged to evaluate subjects at the end of delivery. Student feedback on subjects should be collected through eLearn at a subject/UOC level. Information from this survey informs PRI discussions and continuous improvement.

3.7 Banner statistics reports should also inform discussions regarding completion rates for competencies/subjects delivered during a semester.  Where a competency/subject completion rate is less than 75% or where the completion rate is less than the completion rates when the subject was last offered an examination of all relevant documentation including student and industry feedback, validation and moderation outcomes, and learner and employer surveys to determine reasons for the underperformance.  Strategies to increase completion rates will be determined and implemented the next time the competency or subject is offered.

3.8 Annual Institute-wide surveys will be conducted to obtain feedback that will be used to improve college and program delivery strategies. These include the Learner Engagement and Employer Satisfaction Surveys.  Other surveys implemented externally to CIT will also be analysed including annual NCVER surveys such as the Student Outcomes Survey.

3.9 Where substantial negative feedback was provided by students and/or employers, or where teachers feel the need for a review, subjects will be re-evaluated after improvements have been implemented.

3.10 Outcomes and improvements resulting from any review will be communicated to all participants and incorporated into the re-design and re-development of the program or subject.

3.11 All evidence collected for PRI will be stored in the CIT electronic repository, eLR.

4. Documentation

Authority Sources

  1. Canberra Institute of Technology Act 1987
  2. Training and Tertiary Education Act 2003
  3. Standards for Registered Training Organisations (RTOs) 2015
  4. Australian Qualifications Framework
  5. Tertiary Education Quality and Standards Agency Act 2011
  6. Higher Education Standards Framework (Threshold Standards) 2015
  7. National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007
  8. NSSC Standards Policy Framework
  9. Board of Senior Secondary Studies Act 1997

Related Documents

  1. Assessment Policy
  2. Education Services for Overseas Students Act 2000
  3. Program Development and Closure Policy - VET

Supporting Guides (internal access only)

PRI templates
PRI Framework
Validation Plan

5. Definitions

All terminology used in this policy is consistent with definitions in the CIT Policy Glossary.

6. Policy Contact Officer

For more information about this policy contact Director, Education Services.

Contact CIT Student Services on (02) 6207 3188 or email

7. Procedures

This policy is implemented through the CIT Academic Council.

Policy No: 2016/594
Approved: February 2020
Next Review: October 2024
Category: Training Policies
Policy Owner: Executive Director, Education and Training Services

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