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Frequently Asked Questions

What support is available?

Courses provide regular session times in the Reid Library, CIT Gungahlin or CIT Tuggeranong where help is available from a teacher. CIT's eLearn system is also used extensively to provide learning resources and support online. Library/Administrative staff will support you with the use of computers, the internet and eLearn; they also take bookings and provide other assistance with flexible learning.

All CIT students have access to a wide range of student support services.

Please note: Students with disabilities requiring support need to contact an Education Advisor, Disability before enrolment. Phone 6207 3290.

How long do I have to complete a subject?

You are allowed a set number of weeks, depending on the subject, from the date you process your enrolment and receive your invoice to complete enrolled subject/s.  If you do not complete your subject within the weeks allocated, you will need to re-enrol to complete the subject.

Can I get my existing skills recognised?

Through CIT's Skills Recognition process you can have your existing skills and knowledge recognised to count towards your program of study. For more information, telephone 6207 3188 or visit Skills Recognition for Students.

How do I get help, hand in work or do an assessment?

This depends on the course and subject - refer to the Subject outline. For self-paced courses that have core session times you should book for a session time - this is when a subject teacher is available.

Do I need to book for a session time?

Attending a couple of sessions when you first enrol is highly recommended. Sessions provide an opportunity for focussed study and for you to get to know the teacher.  You may choose to come for only part of a session time.

And yes, it is advisable to book ahead for a session as places are limited. Booking is done by completing the booking sheet in the Library or by phoning the Library at which you are enrolled. You can book up to one week in advance.

How are the subjects assessed?

Outlines are available for all subjects. These explain the topics covered and how the subject will be assessed. Assessment can include assessment of ongoing work, assignments/projects and tests which frequently need to be completed in the Library. It is important to clearly understand what you must do to be assessed right from the start of your studies and also to obtain feedback from your teachers as you work through your subjects. You should hand in your assessable work progressively.

Does the Library close during CIT term and semester breaks?

Courses are run in the Library 49 weeks of the year. The Library is closed for public holidays and three weeks over the Christmas/New Year period. During CIT term breaks, the schedule for sessions is often changed slightly due to decreased demand for teacher assistance during these times. Current schedules are always available from Library staff and your teacher.

Can I use computers after hours?

Library hours are quite extensive. Check current hours at CIT Library Services. A 24-hour after-hours access facility is available at CIT Reid. To use this facility, you will need to have your CIT student card validated. An application form and details on where to have your CIT student card validated are available from CIT Reid Library.

How much does it cost?

Fees are the subject cost, textbook and materials fee (if applicable) plus a $40 (GST inclusive) service and amenities fee and a facilities fee (if applicable), payable twice a year.

Do I get any concession?

Concessions apply to eligible Centrelink recipients in most circumstances. All applications for concession must be made at CIT Student Services at the time of enrolment or prior to the fee due date. You must support your claim for a concession with relevant evidence.