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Complaints and Feedback

Student Concerns is a process designed to support students with issues they may be experiencing while studying at CIT. If you have a concern you would like CIT staff to address on your behalf complete the form located at cit.edu.au/current/student_concerns

CIT takes complaints seriously and strives to ensure that all complaints are managed in a fair, consistent and timely manner, at no cost to the complainant.

CIT is committed to improving practices or systems, where appropriate, as an outcome of a complaint.

The policy and procedures for raising a complaint and the complaint form can be found at CIT Policies.