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Statement of Attainment Social Media for Small Business


This short course is designed for you to build a social media presence within a small business. It will provide you with the tools to understand and use social media, to enhance customer engagement and market a business. It will provide a range of skills and knowledge to:
- Prepare and use content for social media
- Enhance customer engagement
- Promote a business
- Engage and respond to a variety of customers through the use of social media platforms


Statement of Attainment - Social Media for Small Business

Course No:



CIT Reid 


This short online course will be delivered over seven (7) weeks. You will be required to participate up to five (5) hours per week to complete this course. Your learning will be supported by your teacher throughout the course, these will be scheduled at the beginning of this unit.

Cost Info:

The 2022 Semester 2 enrolment fees for this course are based on the costs per subject as indicated below. The total course cost may vary depending on the choice of elective subjects or if subjects are attempted more than once. Subject costs identified as Standard are partially subsidised by the ACT Government. Concessions may be available to eligible students.

Likely Job Outcome:

Social media to promote a variety of industry businesses. Including but not limited to:
- Hospitality
- Tourism
- Travel
- Events

Application Type:


Additional Information

Delivery is online and you will be required to download and use Facebook to complete the assessments required. You will not need to use your Facebook page, rather just use it as a link to a private group page along with viewing other business pages. While this course is delivered online it is not a self-paced course. You will be directed to complete weekly tasks. You will have support available from the teacher.

Skills Recognition

Entry Requirements

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with a lower level course, or enrol in the Certificate II in Skills for Work and Vocational Pathways (FSK20119) to develop your literacy skills. Please visit CIT Foundation Skills page.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at

Subject Information

Complete 1 subject

Core: Complete 1

  • SITXEBS001   Use social media in a business
    • CIT Code: EBUS166
      Cost: Standard $77.00
      Description: This unit describes the performance outcomes, skills and knowledge required to establish a social media presence in a business. It requires an understanding of the use of social media tools and platforms to enhance customer engagement and market a business. The unit is relevant to businesses operating in many industry contexts, including the tourism, travel, hospitality, events and other service industry sectors. It applies to individuals using social media for business at an operational level under limited supervision.
      Prerequisites: Nil

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Statement Attainment training Bar Service [extract from SIT30616]
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Non-Accredited Training Coffee Basics

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email