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Certificate IV in Business Administration BSB40515

Overview

This highly successful program will give you skills in current industry software packages, customer service, team skills and prepare you to work in the public or private business sector.

Qualification: Certificate IV in Business Administration BSB40515
Program No: C4-BC02
Campus: CIT Reid  CIT Tuggeranong  CIT Gungahlin 
Duration: 1 semester full-time (approximately 25 hours per week) OR part-time equivalent. Plus additional 10 hours per week (approximately) individual learning such as research, online activities, projects, team work, etc.

If you have extensive relevant work experience and/or other relevant qualifications, you may be able to seek recognition or fast-track through the learning requirements and complete your qualification in less time.

This qualification is part of a suite of programs and completion of a relevant lower level program, or demonstration of equivalent skills and knowledge, is required before progression to higher level programs.

If you are studying full-time, classes will begin at the start of semester 1 and semester 2. Otherwise you may enrol anytime to study online or at a CIT Flexible Learning Centre.
Cost Info:

Enrolment fees for this course are based on the costs per subject as indicated below. In addition, a Service and Amenities fee of $40 will be payable each semester. Further information is available at Course fees and assistance

Indicative Cost: $1,355
Likely Job Outcome: Executive secretary, personal assistant, administrative officer.
Application Type: Public; Flexible
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Timetable Information

To help with the enrolment process print your timetable, or keep the window open, so that you can refer back to it for your course (program) code, course (program) name, and the Course Reference Numbers (CRNs).

Additional Information

You will be required to pay additional costs (approximately $300 per semester) associated with textbook and stationery requirements.
This program offers credit for some ACT and NSW Year 12 courses.
Online enrolments are available for this program.

Entry Requirements / How to Apply

For successful participation in this program, it is desirable to have completed a business Certificate III qualification OR be able to demonstrate equivalent workplace skills and knowledge.

If you do not have these competencies or skills you may enrol in the Certificate III in Business Administration

If you are entering this program as a Trainee/Apprentice under the Australian Apprenticeships arrangements, you must be employed in the industry and you must register with an Apprentice Network Provider (ANP) prior to enrolment.

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

  • Literacy Skills Information

    • We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level program. Please visit Foundation Skills or phone (02) 6207 4872 to have a chat to one of our teachers.

  • Transition Information

    • Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

  • Subject Cancellations/Changes

    • To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Electives - Group A - complete 6

  • BSBADM401 Produce complex texts from shorthand notes
    • CIT Code: CLER177
      Cost: $200.00
      Description:

      This unit describes the skills and knowledge required to take accurate shorthand notes at a minimum speed of 80 words per minute from a variety of sources, including dictation and multiple speakers, and to produce complex texts from shorthand notes.
      It applies to individuals employed in a range of work environments and who may be required to provide administrative support within an enterprise and be responsible for the production of their own notes.

      Prerequisites: Nil
  • BSBADM405 Organise meetings
    • CIT Code: CLER171
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
      It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

      Prerequisites: Nil
  • BSBADM406 Organise business travel
    • CIT Code: CLER172
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.
      It applies to individuals employed in a range of work environments who may work providing administrative support within an enterprise, or have responsibility for these tasks in relation to their own workgroup or role.

      Prerequisites: Nil
  • BSBADM411 Produce complex texts from audio transcription
    • CIT Code: COMP367
      Cost: $120.00
      Description:

      This unit describes the skills and knowledge required to transcribe court, parliamentary, police telephone scripts, or medical proceedings and to produce complex and accurate transcriptions within specified timeframes.
      It applies to individuals who require specialist skills in word processing and audio transcription. In most cases they would work in an environment where transcription is a central aspect of their work role, but the unit may also apply to experienced administrative staff who use transcription in only part of their role.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBFIA401 Prepare financial reports
    • CIT Code: ACCT230
      Cost: $100.00
      Description:

      This unit describes skills and knowledge required to record general journal adjustment entries and to prepare end of period financial reports.
      It applies to individuals employed in a range of work environments who are responsible for preparing financial reports. They may be individuals providing administrative support within an enterprise, or they might have responsibility for these tasks in relation to their own workgroup or role.

      Prerequisites: Nil
  • BSBINM401 Implement workplace information system
    • CIT Code: MGNT438
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to implement and review the workplace information system. It involves the identification, acquisition, initial analysis and use of appropriate information which plays a significant part in the organisation’s effectiveness.
      It applies to individuals whose work will normally be carried out within routine and non-routine methods and procedures which require planning and evaluation, leadership and guidance of others, and some discretion and judgement.

      Prerequisites: Nil
  • BSBITA401 Design databases
    • CIT Code: COMP361
      Cost: $120.00
      Description:

      This unit describes the skills and knowledge required to design and develop a database (including queries, forms and reports) to meet a defined need using existing data.
      It applies to individuals who may work independently or within an administrative support role, with the responsibility to use databases to store and retrieve data using commercially available database software.

      Prerequisites: Nil
  • BSBITU401 Design and develop complex text documents
    • CIT Code: COMP360
      Cost: $200.00
      Description:

      This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.
      It applies to individuals who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical/knowledge experts responsible for producing their own word processed documents.

      Prerequisites: Nil
  • BSBITU402 Develop and use complex spreadsheets
    • CIT Code: COMP222
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.
      It applies to individuals employed in a range of work environments who require skills in creation of complex spreadsheets to store and retrieve data. They may work as individuals providing administrative support within an enterprise, or may be independently responsible for designing and working with spreadsheets relevant to their own work roles.

      Prerequisites: Nil
  • BSBITU404 Produce complex desktop published documents
    • CIT Code: COMP363
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to design and produce complex desktop published documents.
      This unit applies to individuals employed in a range of work environments who require well-developed skills in desktop publishing. They may be individuals providing administrative support within an enterprise, or others responsible for production of their own documents.

      Prerequisites: Nil
  • BSBWRT401 Write complex documents
    • CIT Code: COMM344
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
      It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

      Prerequisites: Nil

Electives - Group B and Other - complete 4

  • BSBCMM401 Make a presentation
    • CIT Code: MKTG156
      Cost: $70.00
      Description:

      This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience.
      This unit applies to individuals who may be expected to make presentations for a range of purposes, such as marketing, training and promotions. They contribute well developed communication skills in presenting a range of concepts and ideas.

      Prerequisites: Nil
  • BSBEBU401 Review and maintain a website
    • CIT Code: EBUS110
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to undertake data analysis, review website content, and update and maintain a website.
      It applies to individuals who have knowledge of the relationship between a website and the core functions of an organisation. They also have working knowledge and skills to perform basic updates to website content. They may provide administrative support within an organisation or be other individuals who have been delegated this responsibility.

      Prerequisites: Nil
  • BSBHRM405 Support the recruitment, selection and induction of staff
    • CIT Code: MGNT755
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions.
      This unit applies to individuals who support recruitment, selection and induction functions under the direction of a human resource manager.

      Prerequisites: Nil
  • BSBITU303 Design and produce text documents
    • CIT Code: COMP366
      Cost: $180.00
      Description:

      This unit describes the skills and knowledge required to design and develop text-based documents using advanced features of word processing software.
      It applies to individuals who possess fundamental skills in computer operations and keyboarding, and basic skills in operation of word processing software. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.

      Prerequisites: Nil
  • BSBLDR403 Lead team effectiveness
    • CIT Code: MGNT388
      Cost: $115.00
      Description:

      This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.
      It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams.
      Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s.

      Prerequisites: Nil
  • BSBRES401 Analyse and present research information
    • CIT Code: MGNT309
      Cost: $90.00
      Description:

      This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality of the information, and preparing and producing reports.
      It applies to individuals who are required to apply their broad knowledge of the work environment to analysis and research tasks, evaluate information from a variety of sources and apply solutions to a range of unpredictable problems.

      Prerequisites: Nil
  • BSBADM407 Administer projects
    • CIT Code: CLER173
      Cost: $80.00
      Description:

      This unit describes skills and knowledge required to perform the activities associated with the administrative aspects of a project, such as measurement, monitoring, reporting, and winding up the project on completion.
      It applies to individuals who work under the supervision of an experienced project manager.
      It does not apply to project managers or specialist project managers. For specialist project managers, the units of competency in the Project Management competency field are applicable.

      Prerequisites: Nil
  • BSBSMB412 Introduce cloud computing into business operations
    • CIT Code: COMP383
      Cost: $100.00
      Description: This unit describes the skills and knowledge required to understand the fundamentals of internet computing and cloud services. It involves undertaking a basic review of business computing needs and identifying options for introducing cloud computing services into a small business or work area in an organisation.
      It applies to individuals who use problem-solving skills and take responsibility for adopting and promoting approaches to improve business operations.
      Prerequisites: Nil
  • BSBADM409 Coordinate business resources
    • CIT Code: RETL182
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use.
      It applies to individuals with a broad knowledge of business resources who contribute well developed skills and knowledge to ensure adequate resources are available to perform the work of the organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

      Prerequisites: Nil
  • BSBCUS401 Coordinate implementation of customer service strategies
    • CIT Code: MGNT320
      Cost: $95.00
      Description:

      This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.
      It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

      Prerequisites: Nil
  • BSBCUS402 Address customer needs
    • CIT Code: ADMN183
      Cost: $110.00
      Description:

      This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. The customer relationship would typically involve direct interaction a number of times over an extended period. This unit is appropriate to workers who are expected to have detailed product knowledge in order to recommend customised solutions. They would be expected to apply organisational procedures and be aware of, and apply as appropriate, broader factors involving ethics, industry practice and relevant government policies and regulations.

      Prerequisites: Nil
  • BSBFIA402 Report on financial activity
    • CIT Code: MGNT381
      Cost: $70.00
      Description:

      This unit describes the skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of financial reports.
      This unit applies to individuals with a broad knowledge of financial activities who contribute financial skills and knowledge to address reporting requirements of clients and legal authorities. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

      Prerequisites: Nil
  • BSBINN301 Promote innovation in a team environment
    • CIT Code: INNO112
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.
      It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.

      Prerequisites: Nil
  • BSBITS401 Maintain business technology
    • CIT Code: COMP223
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to maintain the effectiveness of business technology in the workplace. It includes maintaining existing technology and planning for future technology requirements.
      It applies to individuals with a broad knowledge of business technology who may be required to contribute well-developed skills in creating solutions to maintenance and upgrade issues with existing technology. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

      Prerequisites: Nil
  • BSBMKG413 Promote products and services
    • CIT Code: SELL115
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and services.
      It applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

      Prerequisites: Nil
  • BSBMKG414 Undertake marketing activities
    • CIT Code: MKTG216
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to plan, implement and manage basic marketing and promotional activities. It is a foundation unit covering general and basic marketing and promotional activities that do not require detailed or complex planning or implementation.
      It applies to people with no previous experience in marketing. It could be undertaken as part of a broader role of a person in a small enterprise, or as part of a marketing plan for a larger enterprise.

      Prerequisites: Nil
  • BSBMED401 Manage patient record keepingsystem
    • CIT Code: ADMN190
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to manage a patient recordkeeping system within a medical environment and to supervise others. It covers clarifying roles and responsibilities, managing the operation of a patient recordkeeping system, and reviewing and improving the system. The unit does not cover the design of a new system but does cover reviews and improvements to an existing system.
      It applies to individuals managing an existing recordkeeping system (and sub-systems within the overall system) in a medical context. It may involve supervising the work of other personnel who implement the system and maintain patient records day-to-day. It also involves working with users of the system such as the health practitioners in the enterprise.

      Prerequisites: Nil
  • BSBREL401 Establish networks
    • CIT Code: MGNT323
      Cost: $70.00
      Description:

      This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.
      It applies to individuals with a broad knowledge of networking and negotiation who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

      Prerequisites: Nil
  • BSBRSK401 Identify risk and apply risk management processes
    • CIT Code: MGNT486
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role.
      It applies to individuals with a broad knowledge of risk analysis or project management who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.
      In this unit, risks applicable within own work responsibilities and area of operation, may include projects being undertaken individually or by a team, or operations within a section of the organisation.

      Prerequisites: Nil
  • BSBSUS401 Implement and monitor environmentally sustainable work practices
    • CIT Code: ADMN197
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness.
      It applies to individuals with responsibility for a specific area of work or who lead a work group or team and addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools.

      Prerequisites: Nil
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
    • CIT Code: OHSS206
      Cost: $110.00
      Description:

      This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
      It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

      Prerequisites: Nil

Related Courses

Certificate III Business Administration BSB30415
Statement Attainment training Office Administration Skills [extract from BSB20115]
Statement Attainment training Career Skills for Business [extract from BSB30415]

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au