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Certificate III in Business BSB30115

Overview

This course provides you with basic computing and office skills needed for entry into many administrative and office positions. These skills also provide a foundation for a number of Diploma level programs.

Qualification:

Qualification:

Certificate III in Business BSB30115

Program No:

Program No:

C3-BC33

Campus:

Campus:

CIT Reid  CIT Tuggeranong  CIT Gungahlin 

Duration:

Duration:

1 semester full-time (approx. 24 hours per week) OR part-time equivalent in class plus you will be expected to complete up to 10 hours per week of self-directed learning to practise and develop your skills.
Flexible delivery options are available.
This qualification is part of a suite of programs and completion of a relevant lower level program, or demonstration of equivalent skills and knowledge, is required before progression to higher level programs.

Cost Info:

Cost Info:

The 2020 Semester 1 enrolment fees for this course are based on the costs per subject as indicated below. The total program cost may vary depending on the choice of elective subjects or if subjects are attempted more than once. Subject costs identified as Standard are partially subsidised by the ACT Government. Concessions may be available to eligible students.

Further information about fees is available at Course fees and assistance

Indicative Cost:

Indicative Cost:

$1,352
Apprentice/trainee $430

Likely Job Outcome:

Likely Job Outcome:

Entry level administrative officer

Enrolment Type:

Application Type:

Standard; Flexible
Share:

Timetable Information

To help with the enrolment process print your timetable, or keep the window open, so that you can refer back to it for your course (program) code, course (program) name, and the Course Reference Numbers (CRNs).

Skilled Capital Information

Skilled Capital

This course is offered under Skilled Capital. The initiative will give eligible participants the opportunity to complete a nationally recognised qualification and receive a completion payment from the Education Directorate. The completion payment is made upon successful completion of their skilled capital qualification which must be completed within two years of the commencement date.

To find out if you are eligible please visit the ACT Government Skilled Capital training website.

Skills Recognition

Entry Requirements

Open entry.

If you are entering this program as a Trainee/Apprentice under the Australian Apprenticeships arrangements, you must be employed in the industry and you must register with an Apprentice Network Provider (ANP) prior to enrolment.

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

Further Study

Canberra Institute of Technology
Certificate IV in New Small Business
Certificate IV in Business
Certificate IV in Business Administration
Certificate IV in Human Resources
Certificate IV in Leadership and Management

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with a lower level program, or enrol in the Certificate I in Skills for Vocational Pathways (FSK10213) to develop your literacy skills. Please visit Foundation Skills.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 12 subjects

Core: Complete 1

  • BSBWHS302   Apply knowledge of WHS legislation in the workplace
    • CIT Code: OHSS443
      Cost: Standard $44.00
      Description: This unit describes the, skills and knowledge required to understand and comply with work health and safety (WHS) Acts, regulations and codes of practice in the workplace. This unit applies to individuals who contribute to actions to achieve compliance with WHS legislation as part of their WHS responsibilities, which are in addition to their main duties.
      Prerequisites: Nil

Electives: Complete 7

  • BSBDIV301   Work effectively with diversity
    • CIT Code: CLER178
      Cost: Standard $66.00
      Description: This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work. It applies to individuals who work in a variety of contexts where they will be expected to interact with a diverse client and/or co-worker population. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBWRT301   Write simple documents
    • CIT Code: COMM343
      Cost: Standard $66.00
      Description: This unit describes the skills and knowledge required to plan, draft and finalise a basic document. It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBITU311   Use simple relational databases
    • CIT Code: COMP387
      Cost: Standard $73.00
      Description: This unit describes the skills and knowledge required to use simple two-table relational databases with reports and queries, for storage and retrieval of information. It applies to individuals that may provide administrative support and analysis within an enterprise, or may be independently responsible for storage, retrieval and simple analysis of data relating to their own work roles.
      Prerequisites: Nil
  • BSBITU312   Create electronic presentations
    • CIT Code: COMP393
      Cost: Standard $44.00
      Description: This unit describes the skills and knowledge required to design and produce electronic slide presentations using various applications and platforms. It applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.
      Prerequisites: Nil
  • BSBITU309   Produce desktop published documents
    • CIT Code: COMP364
      Cost: Standard $110.00
      Description: This unit describes the skills and knowledge required to design and produce desktop published documents. It applies to individuals who work in a range of environments, which may include providing administrative support within an enterprise, or who may be technical or knowledge experts responsible for production of their own documents.
      Prerequisites: Nil
  • BSBITU314   Design and produce spreadsheets
    • CIT Code: COMP395
      Cost: Standard $77.00
      Description: This unit describes the skills and knowledge required to develop spreadsheets through the use of both cloud-based and non-cloud based spreadsheet applications. It applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.
      Prerequisites: Nil
  • BSBITU313   Design and produce digital text documents
    • CIT Code: COMP394
      Cost: Standard $198.00
      Description: This unit describes the skills and knowledge required to digitally design and develop text-based documents using advanced features of word processing applications/platforms. It applies to individuals who possess fundamental skills in digital device operation, and basic skills in operation of word processing applications. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own digital documents.
      Prerequisites: Nil
  • BSBITU306   Design and produce business documents
    • CIT Code: MGNT384
      Cost: Standard $176.00
      Description: This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications. It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBCUS301   Deliver and monitor a service to customers
    • CIT Code: CLER169
      Cost: Standard $87.00
      Description: This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBFIA301   Maintain financial records
    • CIT Code: ACCT229
      Cost: Standard $132.00
      Description: This unit describes the skills and knowledge required to maintain daily financial records such as reconciling debtors’ and creditors’ systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes. It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts and may exercise discretion and judgement using appropriate theoretical knowledge of financial records. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBADM311   Maintain business resources
    • CIT Code: MGNT324
      Cost: Standard $33.00
      Description: This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks. It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBCMM301   Process customer complaints
    • CIT Code: CLER179
      Cost: Standard $66.00
      Description: This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBFLM303   Contribute to effective workplace relationships
    • CIT Code: MGNT383
      Cost: Standard $98.00
      Description: This unit describes the skills and knowledge required to gather information and maintain effective relationships and networks, with particular regard to communication and representation. This unit applies to individuals who use leadership skills including motivation, mentoring and coaching to develop efficient, effective and unified teams and facilitate communication between team members and management of the organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBFLM312   Contribute to team effectiveness
    • CIT Code: COMM398
      Cost: Standard $88.00
      Description: This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation. It applies to individuals who play a prominent part in motivating, mentoring, coaching and developing team cohesion through team leadership and forming the link between the management of the organisation and the team members. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBINM301   Organise workplace information
    • CIT Code: CLER167
      Cost: Standard $76.00
      Description: This unit describes the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation’s work processes and knowledge management systems. It applies to individuals who perform a defined range of skilled operations in various work contexts. They may exercise discretion and judgement using appropriate knowledge of information management to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBINN301   Promote innovation in a team environment
    • CIT Code: INNO112
      Cost: Standard $88.00
      Description: This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team. It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBITU315   Purchase goods and services online
    • CIT Code: COMP396
      Cost: Standard $88.00
      Description: This unit describes the skills and knowledge required to use e-commerce to procure goods and services in a business context. This includes the ability to undertake a range of online buy-side transactions, including banking, and purchasing products and services. It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of engaging in e-commerce to provide technical advice and support to a team.
      Prerequisites: Nil
  • BSBWOR301   Organise personal work priorities and development
    • CIT Code: CLER166
      Cost: Standard $66.00
      Description: This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil

Electives: Complete 4

  • BSBADM307   Organise schedules
    • CIT Code: COMP219
      Cost: Standard $33.00
      Description: This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems. It applies to individuals employed in a range of work environments who provide administrative support to teams and individuals. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBFIA302   Process payroll
    • CIT Code: ACCT228
      Cost: Standard $66.00
      Description: This unit describes skills and knowledge required to process payroll from provided data using manual and computerised payroll systems. It applies to individuals employed in a range of work environments who are responsible for payroll functions within an organisation. They may work as individuals providing administrative support within an enterprise, or may be other members of staff who have been delegated payroll responsibilities. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBFIA304   Maintain a general ledger
    • CIT Code: ACCT231
      Cost: Standard $132.00
      Description: This unit describes the skills and knowledge required to maintain a computerised or manual general ledger system within an organisation, including processing journal entries and preparing a trial balance. It applies to individuals employed in a range of work environments with responsibility for simple accounting functions within an organisation. They may work as individuals providing administrative support within an enterprise, or may be other members of staff with delegated responsibilities relating to general ledger maintenance. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBFIA303   Process accounts payable and receivable
    • CIT Code: ACCT232
      Cost: Standard $66.00
      Description: This unit describes skills and knowledge required to maintain accounts payable and accounts receivable records, including processing payments to creditors and handling overdue accounts receivable. It applies to individuals employed in a range of work environments supporting the accounting functions and aspects of an enterprise. They may provide administrative support within an enterprise, or may be members of staff who have been delegated accounting responsibilities. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • BSBITU307   Develop keyboarding speed and accuracy
    • CIT Code: COMP362
      Cost: Standard $110.00
      Description: This unit describes the skills and knowledge required to develop keyboard skills with speed and accuracy using touch-typing techniques. It applies to individuals who work in a range of environments and are required to enter text and data with speed and accuracy. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents. On successful completion of this unit, individuals must be assessed in accordance with the current version of AS 2708: 2001 and issued with a speed statement. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil

Electives: Complete 1

  • BSBITU213   Use digital technologies to communicate remotely
    • CIT Code: COMP392
      Cost: Standard $44.00
      Description: This unit describes the skills and knowledge required to effectively identify, select and use available methods of digital communication in a workplace context. Such methods may include electronic mail (email), instant messaging and other similar applications/web-based platforms. It applies to individuals who use digital technology to communicate with business stakeholders (including co-workers and customers). This will be particularly relevant to individuals in teams that work remotely. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.
      Prerequisites: Nil

Related Courses

Advanced Diploma Business BSB60215
Diploma Business BSB50215
Certificate IV Business BSB40215
Certificate II Business BSB20115

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au