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Certificate II in Business BSB20115

Overview

This course is your first step to learning new skills in business administration and computing. You will learn in an exciting real life business environment called the Simulated Business which provides you the opportunity to gain essential experience working with other students from all over Australia.

This qualification is a pathway into BSB30415 Certificate III in Business Administration and BSB30115 Certificate III in Business. Start working towards your new career now.

Qualification: Certificate II in Business BSB20115
Program No: C2-BC33
Campus: CIT Reid  CIT Tuggeranong  CIT Gungahlin 
Duration: Nine weeks full time intensive study (approximately 20 hours per week) or part-time equivalent. Plus an additional 10 hours per week (approximately) individual learning such as research, online activities, projects, team work, etc.

Flexible delivery options are available.
Cost Info:

Enrolment fees for this course are based on the costs per subject as indicated below. In addition, a Service and Amenities fee of $40 will be payable each semester. Further information is available at Course fees and assistance

Indicative Cost: $867
Likely Job Outcome: Office Assistant, Administrative Assistant, Office Receptionist. Pathway to further study.
Application Type: Public; Flexible
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Skilled Capital Information

Skilled Capital

This course is offered under Skilled Capital. The initiative will give eligible participants the opportunity to complete a nationally recognised qualification and receive a completion payment from the Education Directorate. The completion payment is made upon successful completion of their skilled capital qualification which must be completed within two years of the commencement date.

To find out if you are eligible please visit the ACT Government Skilled Capital training website.

Additional Information

You may be required to pay additional costs (approximately $250 per semester) associated with textbook and stationery requirements.

Entry Requirements / How to Apply

Open entry
Traineeships are available for this program.

If you are entering this program as a trainee under the Australian Apprenticeships arrangements you must be employed in the industry and you must register with an Apprentice Network Provider (ANP) prior to enrolment.

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

  • Literacy Skills Information

    • We suggest that you will need Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with a lower level program, or enrol in the Certificate I in Skills for Vocational Pathways (FSK10213) to develop your literacy skills. Please visit Foundation Skills or phone (02) 6207 4872 to have a chat to one of our teachers.

  • Transition Information

    • Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

  • Subject Cancellations/Changes

    • To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete 12 subjects (1 Core and 11 Electives)

Core - complete 1

  • BSBWHS201 Contribute to health and safety of self and others
    • CIT Code: OHSS200
      Cost: $50.00
      Description:

      This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes.
      It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.

      Prerequisites: Nil

Electives - complete 11 - not all electives will be offered each semester

  • BSBITU203 Communicate electronically
    • CIT Code: COMP358
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to send, receive and manage electronic mail (email), as well as collaborate online using chat rooms, intranets and instant messaging.
      It applies to individuals who use business technology to perform a range of routine tasks to communicate with co-workers, customers or others. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBITU102 Develop keyboard skills
    • CIT Code: WORD103
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to develop basic keyboard skills using touch typing techniques in a broad range of settings.
      It applies to individuals who perform a range of mainly routine tasks and generally work under direct supervision using limited practical skills and fundamental knowledge.

      Prerequisites: Nil
  • BSBINM201 Process and maintain workplace information
    • CIT Code: CLER162
      Cost: $67.00
      Description:

      This unit describes the skills and knowledge required to collect, process and store, and maintain workplace information and systems. It also includes the maintenance of filing and records systems.
      It applies to individuals who perform a range of routine tasks in the workplace, using a limited range of practical skills and fundamental knowledge of information and information systems in a defined context, under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBINM202 Handle mail
    • CIT Code: CLER165
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to receive and distribute incoming mail, and to collect and despatch outgoing mail.
      It applies to individuals who perform a range of routine tasks in the workplace, using a limited range of practical skills and knowledge of mail handling under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBITU202 Create and use spreadsheets
    • CIT Code: COMP214
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to correctly create and use spreadsheets and charts using spreadsheet software.
      It applies to individuals who perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of creating spreadsheets in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBWOR202 Organise and complete daily work activities
    • CIT Code: ADMN174
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to seek feedback for performance improvement and use current technology appropriate to the task.
      It applies to individuals working under direct supervision who develop basic skills and knowledge for working in a broad range of settings.

      Prerequisites: Nil
  • BSBWOR204 Use business technology
    • CIT Code: COMP213
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data.
      It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBWOR203 Work effectively with others
    • CIT Code: CLER161
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.
      It applies to individuals who perform a range of routine tasks using a limited range of practical skills, and a fundamental knowledge of teamwork in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBCMM201 Communicate in the workplace
    • CIT Code: COMM261
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence.
      It applies to individuals who perform a range of routine workplace communication tasks using a limited range of practical skills and fundamental knowledge of effective listening, questioning and non-verbal communication in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBITU201 Produce simple word processed documents
    • CIT Code: WORD109
      Cost: $120.00
      Description:

      This unit describes the skills and knowledge required to develop basic keyboard skills using touch typing techniques in a broad range of settings.
      It applies to individuals who perform a range of mainly routine tasks and generally work under direct supervision using limited practical skills and fundamental knowledge.

      Prerequisites: Nil
  • BSBCUS201 Deliver a service to customers
    • CIT Code: ADMN195
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
      It applies to individuals who perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of customer service in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBIND201 Work effectively in a business environment
    • CIT Code: CLER168
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to work effectively in a business environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team.
      It applies to individuals developing basic skills and knowledge in preparation for working in a broad range of settings.

      Prerequisites: Nil
  • BSBINN201 Contribute to workplace innovation
    • CIT Code: INNO107
      Cost: $70.00
      Description: This unit describes the skills and knowledge required to make a pro-active and positive contribution to workplace innovation.
      It applies to individuals working in any industry or community context, in both small and large organisations who take a pro-active approach to identifying, suggesting and developing ideas about better ways of doing things at a practical operational level in a specific area of activity. While the individual’s overall work is undertaken with some supervision and guidance, they apply discretion, judgement and effective interpersonal skills in order to contribute to workplace innovation.
      Prerequisites: Nil
  • BSBSMB201 Identify suitability for micro business
    • CIT Code: BUSN133
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to undertake self-evaluation to determine whether identified business opportunities are realistic.
      It applies to individuals who critically examine potential business ideas by identifying gaps in the marketplace.

      Prerequisites: Nil
  • BSBSUS201 Participate in environmentally sustainable work practices
    • CIT Code: ADMN199
      Cost: $40.00
      Description:

      This unit describes the performance outcomes, skills and knowledge required to effectively measure current resource use and to carry out improvements including reducing the negative environmental impact of work practices. This unit requires the ability to access industry information, and applicable legislative and occupational health and safety (OHS) guidelines. While no licensing, legislative, regulatory or certification requirements apply holistically to this unit at the time of publication, relevant national, state and territory legislation, regulations and codes of practice impact upon this unit.

      Prerequisites: Nil
  • FNSACC301 Process financial transactions and extract interim reports
    • CIT Code: ACCT361
      Cost: $120.00
      Description: This unit describes the skills and knowledge required to prepare and process routine financial documents, prepare journal entries, post journals to ledgers, prepare banking and reconcile financial receipts, and extract a trial balance and interim reports.
      It applies to individuals who use specialised knowledge and follow agreed processes to carefully check and process detailed financial information to ensure standards are maintained.
      Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
      Prerequisites: Nil
  • BSBITU101 Operate a personal computer
    • CIT Code: COMP345
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to start up and use a range of basic functions on a personal computer or business computer terminal.
      It applies to individuals who perform a range of routine computer tasks in the various sectors of the business services industry and generally work under direct supervision.

      Prerequisites: Nil

Related Courses

Bachelor Business Studies
Advanced Diploma Business BSB60215
Diploma Business BSB50215
Certificate IV Business BSB40215
Certificate III Business BSB30115
Statement Attainment Small Business Marketing Skill Set BSBSS00054
Statement Attainment Small Business Contracting Skill Set BSBSS00049
Non-Accredited Training Do it Better in Excel

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au