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Statement of Attainment Introduction to Community and Care


In this course you will develop skills in greeting clients, exchanging routine information and meeting their immediate needs. It has a particular emphasis on skills for people who are not mental health workers, but who come in contact with people who are living with mental health issues.


Statement of Attainment - Introduction to Community and Care

Course No:



CIT Bruce 


4 weeks, full time (approximately 20 hours per week)
Students will be required to attend face to face workshops at the Bruce CIT campus 3 days per week. Most assessments will be completed during the face to face workshops.
Students will be required to complete an additional 5 hours per week of study, including online activities and assessment.
Learning activities will include guest speakers from this industry and role plays in a simulated work environment that is very similar to a real workplace.

Cost Info:

The 2022 Semester 2 enrolment fees for this course are based on the costs per subject as indicated below. The total course cost may vary depending on the choice of elective subjects or if subjects are attempted more than once. Subject costs identified as Standard are partially subsidised by the ACT Government. Concessions may be available to eligible students.

Indicative Cost:


Likely Job Outcome:

Entry into basic community services work.
Successful completion of this course will give you two units towards CHC32105 Certificate III in Community Services Work.

Application Type:


Additional Information

Sessions will consist of a variety of activities including completing units that contribute to a qualification, some online activities and other industry specific experiences such as excursions and guest speakers.

Skills Recognition

Entry Requirements

Open Entry

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI).

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level course. Please visit Foundation Skills.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at

Subject Information

Complete 2 subjects

Core: Complete all 2

  • CHCMHS001   Work with people with mental health issues
    • CIT Code: HUSE500
      Cost: Standard $176.00
      Description: This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
      Prerequisites: Nil
  • CHCCOM001   Provide first point of contact
    • CIT Code: WELF488
      Cost: Standard $77.00
      Description: This unit describes the skills and knowledge required to greet clients and exchange routine information, to prioritise the individual's needs, and to respond to immediate needs. This unit applies to service delivery in all community services and health contexts. Workers at this level work under supervision with limited responsibility.
      Prerequisites: Nil

Related Courses

Diploma Community Services CHC52015
Certificate IV Community Services CHC42015
Certificate IV Community Development CHC42115
Certificate III Community Services CHC32015
Statement Attainment Health Starter
Statement Attainment Team Leader CHCSS00091

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email