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My Profiling is a complement of electronic tools designed to gather workplace evidence to track on-the-job activities for Australian Apprentices.

'My Profiling is used to log workplace activities as part of an Australian Apprenticeship or Traineeship'

To access My Profiling go to www.my.edu.au or download the 'MultiPic' app at the Apple or Google Play stores.

Further information on My Profiling is available on the Skills Canberra website.

My Profiling

Employer My Profiling Guide
(PDF 650Kb)
Student My Profiling Guide
(PDF 2.8Mb)
Employer-MyProfiling-GuideStdent-MyProfiling-Guide

My Profiling YouTube guides:

BusinessAutomotive Light Vehicle Mechanical
ElectricalLandscape Construction
CarpentryCommercial Cookery
Early Childhood Education and CareHairdressing

Frequently Asked Questions

  • Why is Profiling important?

    A critical aspect of an Australian Apprenticeship is recording workplace activities. CIT is required to ensure that workplace activities are being logged by apprentices and trainees and approved by the employer. Profiling is used as supplementary evidence to the training and assessment conducted by CIT.

  • What happens if I don't have access to the internet?

    The My Profiling MultiPic app does not require use of the internet to for you to log your weekly entries. The internet is only required when submitting your entries at the end of each week. CIT has free Wi-Fi for all CIT students and encourages student to utilise the Wi-Fi when attending CIT to submit their My Profiling entries.

  • What happens if I don't have room on my phone for the App?

    If you are unable to make room on your phone to download the My Profiling MultiPic app, then you will need to use the internet browser for My Profiling.

  • Is it better to use the App or Internet browser?

    The app is designed to be a quick and easy way to add entries and request approval. The app also does not use data or require Wi-Fi for you to log your weekly activities.

    The internet browser has additional features that allow you to track your progress and view your profiling history. To experience the full benefits of My Profiling it is recommended that you login through the internet browser periodically to:

    1. track your progress
    2. check if your profiling entries are being approved by your employer
    3. amend and resubmit entries that have been denied by your employer

  • What do I do when I'm not working or studying?

    My Profiling has a 'Leave/Off Job Activity' category where you can log days or weeks when you are not at work or training. You can log if you are on Annual Leave, if there is a Public Holiday or if you are sick.

  • What do I do if my employer doesn't know how to use this system?

    The Canberra Institute of Technology has designated officers that can provide support to students and employers to use My Profiling. Please email CITMyProfiling@cit.edu.au to request support.

  • How many tasks do I have to enter?

    There are no restrictions to how many tasks you can enter in My Profiling. It is important that you enter at least one (1) task for each day, however to ensure accuracy in recording the activities you are undertaking in the workplace it will be beneficial for you to enter a task for each job undertaken throughout your work day (meaning you will enter multiple tasks for the same day).

  • Do I have to enter tasks every day?

    It is recommended to enter at least one (1) task for each day of the week as this will ensure accuracy in recording the activities you are undertaking in the workplace. You can, however, enter more than one (1) task per day depending on the nature of the work you are completing.

    For example: If you are working on multiple job sites throughout the day, it is recommended that you complete a task in My Profiling for each job site to show the activities completed at each site, even if some of the activities are the same.

  • My App looks different to my friends App, which one is the right one?

    There are two apps for My Profiling. One is called 'My Profiling' and the other is 'My Profiling - MultiPic'. The MultiPic app is the new app developed by My Profiling and has additional features that make logging your weekly activities easier. CIT recommends using the MultiPic app.

    If you need to switch apps, ensure that you complete your week in the current app before switching to the other app as the activities will not get transferred across. Alternatively you may recomplete your activities in the other app if you wish.

  • What happens if I don't have time to do this?

    Profiling is used as supplementary evidence to your training and assessment at CIT and is a requirement of every Australian Apprenticeship. If your profiling is not completed, it may impact on the progression of your Australian Apprenticeship and completing your qualification.

  • How do you upload photos?

    MultiPic App - press on the activity and hold until a pop up box appears that will prompt you to go to your 'library' or your 'camera'.

    Internet Browser - Click on the activity and hold until a pop box appears that will allow you to 'browse' your computer to upload a picture.

  • How do I change my password?

    MultiPic App - On the home screen of the app, select the 'Details' icon. This screen will also allow you to update your personal details, such as your email address.

    Internet Browser - At the top of your web page is a black bar with several headings, click on the 'My Details' heading and select the record. This screen will also allow you to update your personal details, such as your email address and contact numbers.

  • I've lost my login details, how can I find out what they are?

    Email CITMyProfiling@cit.edu.au and request a password reset for your account. CIT will reset your password which will trigger an email from My Profiling which will include your username and new password. You can change your password once you have successfully logged into My Profiling.

  • Can I add an additional supervisor?

    Yes - please email CITMyProfiling@cit.edu.au with your supervisors name, email address and contact number. CIT will contact your employer to confirm these details before adding the supervisor to your record.

  • What do I do if I can't find an activity?

    The My Profiling MultiPic app has a search function which allows you to enter the activity you are undertaking. To search, type a key word relating to the activity, the app will search all of the activities available and return a list with all activity that include the key word entered.

  • What if I still can't find an activity after I have searched for it?

    All of the activities in My Profiling have been matched to the skills required as part of the subjects shown on your training plan. In most cases, if an activity does not appear, it is because the activity is not linked to the subjects you are studying at CIT.

    It is recommended that you discuss these activities with your teacher during class as they will be able to advise if the activity is not part of your studies or they can direct you to the category where the activity may be located in My Profiling.

  • How will I know if one of my profiling entries is denied by my supervisor?

    You will receive an email from My Profiling with the subject 'Edit request for My Profiling'. This email will also include the reason the entry was denied.

    To amend and resubmit a denied entry you will need to log into the browser at my.edu.au and select 'Profiling History' from the '+Profiling' drop down. This page will show which week/s have been denied by showing a 'X' against the week/s, you need to click on the applicable week/s and select 'Edit'.

If you have any feedback, questions or require assistance, please email the CIT My Profiling team: CITMyProfiling@cit.edu.au