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Statement of Attainment training in Providing Responsible Gambling Services [extract from SIT30713]


This training program will give you the knowledge and skills to comply with both legislative and code of practice requirements and deliver responsible gambling services, information and assistance to patrons.
This program achieves one unit of competency in the Certificate III in Hospitality (SIT30713).

Qualification: Statement of Attainment - training in Providing Responsible Gambling Services [extract from SIT30713]
Program No: SA-TH08
Campus: CIT Reid 
Duration: 4 hours face-to-face delivery in response to client demand
Likely Job Outcome: Gaming room attendant
Application Type: Register Your Interest

Additional Information


Entry Requirements / How to Apply

By enrolling, CIT assumes you have checked and met these entry requirements. CIT staff will confirm either before (for all VET FEE-HELP qualifications) or within the first few weeks of classes.

Open entry

Before you apply/enrol

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI). This includes new students and re-enrolling students.

If you don't have a USI that's ok, you can apply right now. It only takes two minutes, just go to

Already have one? Great! Verify it in our student administration system now so your enrolment or graduation isn't delayed. (New CIT students will not be able to do this until they have been given their CIT number which will be given to you when you apply to study most CIT courses).

  1. Login to CIT Self Service
  2. Click on the link for USI
  3. Verify your USI

It's important that your first name, surname and date of birth in our student system match the ID you use to create your USI (eg if you are Christopher in USI database and Chris at CIT your USI will not verify).

If you need assistance you can go to Unique Student Identifier (USI), drop in to any CIT Library or CITSA office or contact CIT Student Services on 6207 3188.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at

Subject Information

Core - complete 1 subject

To gain the Training Program in Providing Responsible Gambling Services you must successfully complete the following:
  • SITHGAM201  Provide responsible gambling services
    • CIT Code: HOSP118
      Cost: $20.00

      This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and information to customers who require assistance with their problem gambling. The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include responsible conduct of gambling (RCG) and responsible service of gaming or responsible service of gambling (RSG). Those developing training to support this unit must consult the relevant state and territory gaming licensing authority to determine accreditation arrangements for courses, trainers and assessors. Under differing state and territory legislation this is a required certification unit only for certain nominated personnel operating in licensed gambling premises. The requirement to ensure compliance with enterprise policies, legal obligations and codes of practice for gambling venues is not covered by this unit but may be found in SITHGAM005A Develop and manage gaming activities.

      Prerequisites: Nil

Related Courses

Diploma Hospitality Management SIT50416
Certificate IV Hospitality SIT40416
Certificate III Hospitality SIT30616
Statement Attainment training Responsible Service of Alcohol [extract from SIT30713]
Statement Attainment training Bar Service [extract from SIT30713]

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email