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Diploma of Library and Information Services BSB52115

Overview

This program provides the knowledge and skills base required by Library Technicians for the effective organisation and management of information to suit customer access needs. It prepares you to work in an information agency or library in an increasingly technological environment.

Qualification: Diploma of Library and Information Services BSB52115
Program No: DP-BD18
Campus: CIT Tuggeranong 
Duration: 3 semesters full-time (approximately 20 hours per week) OR part-time equivalent.
Likely Job Outcome: Access services officer, collection development officer, digital services officer, document delivery officer, education assistant (museums and galleries), gallery technician, information services officer, journals officer, library technician, metadata officer, museum coordinator, museum technician, preparatory, regional curator, special collections officer, technical services officer.
Application Type: Public
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Timetable Information

To help with the enrolment process print your timetable, or keep the window open, so that you can refer back to it for your course (program) code, course (program) name, and the Course Reference Numbers (CRNs).

Entry Requirements / How to Apply

You will need to have:

Certificate III in Library and Information Services or be able to demonstrate industry equivalent skills and knowledge. If you do not have this qualification or industry equivalence, we recommend that you enrol in and successfully complete the following units at CIT:
- BSBLIB305 Use established cataloguing tools
- BSBLIB304 Develop and use information literacy skills
- CUAIND202 Develop and apply knowledge of information and cultural services
- ICTSAS203 Connect hardware peripherals
- ICAICT203 Operate application software packages

Industry equivalent skills and knowledge in using ICT systems, hardware and software. If you do not currently have these skills, we recommend you enrol in and successfully complete the following units at CIT:
- ICTSAS203 Connect hardware peripherals
- ICTWEB201 Use social media tools for collaboration and engagement
- ICAICT203 Operate application software packages.

WarningIMPORTANT
Before you apply/enrol

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI). This includes new students and re-enrolling students.

If you don't have a USI that's ok, you can apply right now. It only takes two minutes, just go to usi.gov.au

Already have one? Great! Verify it in our student administration system now so your enrolment or graduation isn't delayed. (New CIT students will not be able to do this until they have been given their CIT number which will be given to you when you apply to study most CIT courses).

  1. Login to CIT Self Service
  2. Click on the link for USI
  3. Verify your USI

It's important that your first name, surname and date of birth in our student system match the ID you use to create your USI (eg if you are Christopher in USI database and Chris at CIT your USI will not verify).

If you need assistance you can go to Unique Student Identifier (USI), drop in to any CIT Library or CITSA office or contact CIT Student Services on 6207 3188.

Further Study

University of Canberra
This program provides 24 credit points into the Bachelor of Heritage, Museums and Conservation.

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. See below to check your literacy skills. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level program. Please visit Education and Community or phone (02) 6207 4872 to have a chat to one of our teachers.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Core - complete all 7 subjects

  • BSBCUS501  Manage quality customer service
    • CIT Code: MGNT393
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

      Prerequisites: Nil
  • BSBLDR403  Lead team effectiveness
    • CIT Code: MGNT388
      Cost: $115.00
      Description:

      This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams.
      Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s.

      Prerequisites: Nil
  • BSBLIB402  Consolidate and maintain industry knowledge
    • CIT Code: LIBR187
      Cost: $135.00
      Description:

      This unit describes the skills and knowledge required to develop and apply knowledge of library and information services and/or the cultural industry sectors of museums and galleries, and maintain its currency. It applies to individuals who are working in or seeking work in organisations providing library and information services and/or galleries and museums, and who work autonomously according to established procedures.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB503  Develop and promote activities, events and public programs
    • CIT Code: MKTG166
      Cost: $120.00
      Description:

      This unit describes the skills and knowledge required to plan, develop and promote activities, events and public programs for different customer groups. It applies to individuals who work in a broad range of industry contexts and who focus on short-term planning and promotion of an activity, event or public program, and may have responsibility for the work outcomes of others.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB513  Monitor compliance with copyright and licence requirements
    • CIT Code: LIBR189
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to monitor compliance with copyright and licence requirements for collections held by Australian archives, galleries, libraries and museums. It applies to individuals who are responsible for monitoring the organisation’s compliance with copyright and licence requirements regarding collections held in Australian archives, galleries, libraries and museums, and who operate autonomously but in consultation with other colleagues and broader stakeholders.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB604   Extend own information literacy skills to locate information
    • CIT Code: LIBR163
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to research, analyse and communicate information, ideas and concepts at a complex level, as well as evaluate and continuously improve personal information literacy skills to optimally service requests for information from customers. It applies to individuals operating autonomously with limited guidance from others, in any industry sector with particular relevance to those working in the library and information services sectors. It also applies to occupations required to use technology to locate authoritative information for customers from local and other sources.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • ICTSAS410  Identify and resolve client ICT problems
    • CIT Code: COMP147
      Cost: $80.00
      Description: This unit describes the skills and knowledge required to record and prioritise client support activities, determine the required resources, solve client information and communications technology (ICT) problems or escalate as necessary. It applies to experienced individuals who apply specialised and technical knowledge and have responsibility for providing support to end users.
      Prerequisites: Nil

Electives - Complete 12 of 13 subjects

  • BSBLIB403  Complete a range of cataloguing activities
    • CIT Code: LIBR120
      Cost: $215.00
      Description:

      This unit describes the skills and knowledge required to design systems and structures related to copy and original descriptive cataloguing; to search, retrieve and edit material from existing records and to undertake general catalogue maintenance. This requires application of a sound knowledge of cataloguing standards and systems. It applies to individuals in information services organisations, working according to established procedures and guidelines, with minimal supervision, and with responsibility for maintaining catalogues, as well as for copy and original descriptive cataloguing.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB406  Obtain information from external and networked sources
    • CIT Code: LIBR155
      Cost: $40.00
      Description: This unit describes the performance outcomes, skills and knowledge required to obtain information from external and networked sources to meet customer needs.
      Prerequisites: Nil
  • BSBLIB407  Search library and information databases
    • CIT Code: LIBR157
      Cost: $75.00
      Description:

      This unit describes the skills and knowledge required to search and analyse information from a range of bibliographic and full text databases, evaluate these against specific criteria, and then present this information to clients. It applies to individuals who undertake regular database searches as part of their information services role. Work is undertaken with limited supervision and according to organisational and system guidelines.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB506  Maintain digital repositories
    • CIT Code: LIBR193
      Cost: $90.00
      Description:

      This unit describes the skills and knowledge required to research and implement strategies that encourage and enhance literature and reading in a wide variety of contexts. Particular emphasis is on improving the literacy of customers by creating environments that provide access to relevant and attractive reading material in a variety of formats to suit a range of ages, reading levels and needs. It applies to individuals responsible for promoting literature and reading to clients as a way of meeting their needs. It applies in many industries, including libraries, information and cultural services, community services and health. Work is undertaken with limited supervision according to organisational guidelines.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB507  Promote literature and reading
    • CIT Code: LIBR191
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to research and implement strategies that encourage and enhance literature and reading in a wide variety of contexts. Particular emphasis is on improving the literacy of customers by creating environments that provide access to relevant and attractive reading material in a variety of formats to suit a range of ages, reading levels and needs. It applies to individuals responsible for promoting literature and reading to clients as a way of meeting their needs. It applies in many industries, including libraries, information and cultural services, community services and health. Work is undertaken with limited supervision according to organisational guidelines.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB509  Provide subject access and classify material
    • CIT Code: LIBR129
      Cost: $215.00
      Description:

      This unit describes the skills and knowledge required to analyse and catalogue complex material which requires application of bibliographic organisation methods and the ability to use interpretation and judgement to deviate from precedents where necessary. It applies to information services professionals with highly developed technical skills who work autonomously to facilitate customer access to information.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB510  Use and monitor advanced functions of integrated library management systems
    • CIT Code: LIBR192
      Cost: $85.00
      Description:

      This unit describes the skills and knowledge required to use and evaluate the functionality of integrated library management systems (ILMS) at an advanced level and to analyse the interrelated functions of an ILMS, as well as evaluate the systems and services. It applies to individuals working autonomously, within established policies and procedures, in functional areas of libraries. In some contexts, work may involve supervisory or team leader roles.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB511  Research and analyse information to meet customer needs
    • CIT Code: LIBR156
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to provide customers with access to, and an analysis of, diverse and complex sources of information. It applies to individuals working in public, corporate or institutional libraries, record management units, government departments, tourist information centres, community advisory organisations or other library and information services contexts, who respond to complex information needs, working autonomously with limited guidance from others.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB603  Contribute to collection management
    • CIT Code: LIBR190
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to assist with the selection, acquisition and evaluation of collections and resource materials, and the development of policies and procedures that guide this work. It applies to individuals involved in managing collections in a library or information services context to meet stakeholder needs, working autonomously but in consultation with other colleagues and wider stakeholders.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB605  Analyse and describe specialist and complex material
    • CIT Code: LIBR165
      Cost: $140.00
      Description:

      This unit describes skills and knowledge required to apply creative, whole systems thinking to cataloguing, classification, indexing, abstracting or otherwise analysing and describing specialist and complex material. Complexity may be created by the wide range of material to be considered, the depth of subject field knowledge required, and the wide scope of cataloguing systems and tools to be applied. It applies to individuals with highly developed information service technical skills and knowledge, who work autonomously, and are required to analyse and describe specialised and complex material.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBWOR501  Manage personal work priorities and professional development
    • CIT Code: MGNT389
      Cost: $140.00
      Description:

      This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.

      Prerequisites: Nil
  • ICTWEB418  Use development software and ICT tools to build a basic website
    • CIT Code: INFT270
      Cost: $40.00
      Description: This unit describes the skills and knowledge required to build a basic website, consistent with the design, technical requirements and expectations, of a client’s business, using current industry software and tools. It applies to individuals working as web developers who use a wide range of knowledge and skills across a range of general information and communications technology (ICT) environments, and support small to medium enterprises (SMEs) that require broader, rather than more specialised, ICT support.
      Prerequisites: Nil
  • BSBLIB405  Assist customers to access information
    • CIT Code: LIBR121
      Cost: $95.00
      Description:

      This unit describes the skills and knowledge required to help customers obtain information they need, that can be found in readily accessible sources. It applies to individuals working in frontline information services roles in any industry sector. They may be working in library and information services organisations, records management units, government departments, tourist information centres or community advisory organisations. These roles are undertaken within established guidelines under general supervision.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil

Related Courses

Certificate III Library and Information Services BSB31215

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au