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Certificate III in Library and Information Services BSB31215

Overview

This program provides the knowledge and skills base required by Library assistants, clerks or officers for the effective organisation and management of information to suit customer access needs. It will prepare you to work in an information agency or library in an increasingly technological environment.

Qualification: Certificate III in Library and Information Services BSB31215
Program No: C3-BD18
Campus: CIT Tuggeranong 
Duration: 1 semester full-time (approx. 20 hours per week) OR part-time equivalent
Likely Job Outcome: Arts officer, customer service officer (at galleries, libraries, archives, records and museums), gallery officer, heritage officer, library assistant, museum assistant, records officer, visitor liaison officer.
Application Type: Public
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Timetable Information

To help with the enrolment process print your timetable, or keep the window open, so that you can refer back to it for your course (program) code, course (program) name, and the Course Reference Numbers (CRNs).

Entry Requirements / How to Apply

Open Entry

WarningIMPORTANT
Before you apply/enrol

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI). This includes new students and re-enrolling students.

If you don't have a USI that's ok, you can apply right now. It only takes two minutes, just go to usi.gov.au

Already have one? Great! Verify it in our student administration system now so your enrolment or graduation isn't delayed. (New CIT students will not be able to do this until they have been given their CIT number which will be given to you when you apply to study most CIT courses).

  1. Login to CIT Self Service
  2. Click on the link for USI
  3. Verify your USI

It's important that your first name, surname and date of birth in our student system match the ID you use to create your USI (eg if you are Christopher in USI database and Chris at CIT your USI will not verify).

If you need assistance you can go to Unique Student Identifier (USI), drop in to any CIT Library or CITSA office or contact CIT Student Services on 6207 3188.

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. See below to check your literacy skills. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with the lower level program. Please visit Education and Community or phone (02) 6207 4872 to have a chat to one of our teachers.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Complete all 12 subjects

  • BSBCUS201 Deliver a service to customers
    • CIT Code: ADMN195
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
      It applies to individuals who perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of customer service in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBLIB304 Develop and use information literacy skills
    • CIT Code: LIBR158
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to define, locate, select, evaluate and present information in response to identified needs.
      It applies to individuals employed in any capacity, as well as members of the wider community, as information literacy skills have broad application in all industries, as well as to life skills in general.
      At this level, work is usually undertaken under supervision, though some autonomy and judgement can be expected within established parameters.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • CUAIND202 Develop and apply knowledge of information and cultural services
    • CIT Code: LIBR185
      Cost: $105.00
      Description: This unit describes the skills and knowledge required to source, update and maintain knowledge of information or cultural services organisations. It applies to individuals who provide a support role in organisations such as libraries, information services, galleries, museums, archives or records management. No licensing, legislative or certification requirements apply to this unit at the time of publication.
      Prerequisites: Nil
  • ICTICT203 Operate application software packages
    • CIT Code: COMP135
      Cost: $120.00
      Description:

      This unit describes the skills and knowledge required to identify, select and operate three commercial software packages, including a word-processing and a spreadsheet application package.
      It applies to individuals who utilise different software applications within a small to large office environment to produce diverse documents.

      Prerequisites: Nil
  • BSBLIB303 Provide multimedia support
    • CIT Code: LIBR159
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to use a range of multimedia equipment and programs at a non-specialist level.
      It applies to individuals who work under supervision and have some responsibility to complete work within established guidelines

      Prerequisites: Nil
  • BSBLIB305 Use established cataloguing tools
    • CIT Code: LIBR148
      Cost: $95.00
      Description:

      This unit describes skills and knowledge required to select and use established tools, systems, technologies, conventions and standards to search, retrieve and validate data from catalogues at an introductory level.
      It applies to individuals working in a library or information services context, under supervision, who apply a general understanding of cataloguing and bibliographic concepts in their job.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • BSBLIB306  Process and maintain information resources
    • CIT Code: LIBR144
      Cost: $90.00
      Description:

      This unit describes the skills and knowledge required to locate, check, record, store and maintain audiovisual, digital and print-based information.
      It applies to individuals working in a library and information services context who are responsible for processing and maintaining information resources, generally under supervision and within established procedures.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • ICTWEB201 Use social media tools for collaboration and engagement
    • CIT Code: INFT819
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to establish a social networking presence, using social media tools and applications. It includes the requirement to review, compare, and use different types of social networking tools and applications.
      It applies to information and communications technology (ICT) personnel who need to develop a social networking web presence for a small or large office environment, using social media tools and applications.

      Prerequisites: Nil
  • BSBLIB201  Assist with circulation services
    • CIT Code: LIBR145
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to process loan transactions and respond to circulation and lending enquiries from customers.
      It applies to individuals working under supervision within established policies and procedures, in frontline library and information services roles.
      No licensing, legislative or certification requirements apply to this unit at the time of publication.

      Prerequisites: Nil
  • ICTSAS203 Connect hardware peripherals
    • CIT Code: COMP139
      Cost: $40.00
      Description: This unit describes the skills and knowledge required to connect hardware peripherals according to instructions.
      It applies to individuals employed in an information and communications technology (ICT) support role who are required to solve technical hardware and software incompatibility conflicts and problems.
      Prerequisites: Nil
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace
    • CIT Code: OHSS443
      Cost: $40.00
      Description:

      This unit describes the, skills and knowledge required to understand and comply with work health and safety (WHS) Acts, regulations and codes of practice in the workplace.
      This unit applies to individuals who contribute to actions to achieve compliance with WHS legislation as part of their WHS responsibilities, which are in addition to their main duties.

      Prerequisites: Nil
  • BSBWOR203 Work effectively with others
    • CIT Code: CLER161
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.
      It applies to individuals who perform a range of routine tasks using a limited range of practical skills, and a fundamental knowledge of teamwork in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil

Related Courses

Diploma Library and Information Services BSB52115

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au