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Certificate III in Business BSB30115

Overview

This program provides you with basic computing and office skills needed for entry into many administrative and office positions. These skills also provide a foundation for a number of Diploma level programs.

Qualification: Certificate III in Business BSB30115
Program No: C3-BC33
Campus: CIT Reid  CIT Tuggeranong  CIT Gungahlin  CIT Bruce 
Duration: 1 semester full-time (approx. 24 hours per week) OR part-time equivalent in class plus you will be expected to complete up to 10 hours per week of self-directed learning to practise and develop your skills.

This qualification is part of a suite of programs and completion of a relevant lower level program, or demonstration of equivalent skills and knowledge, is required before progression to higher level programs.
Likely Job Outcome: Entry level administrative officer.
Application Type: Public
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Timetable Information

To help with the enrolment process print your timetable, or keep the window open, so that you can refer back to it for your course (program) code, course (program) name, and the Course Reference Numbers (CRNs).

Entry Requirements / How to Apply

Open entry
If you are entering this program as a Trainee/Apprentice under the Australian Apprenticeships arrangements, you must be employed in the industry and you must register with an Apprentice Network Provider (ANP) prior to enrolment.

WarningIMPORTANT
Before you apply/enrol

To study any course at CIT (excluding degrees and non-accredited training) you must have a Unique Student Identifier (USI). This includes new students and re-enrolling students.

If you don't have a USI that's ok, you can apply right now. It only takes two minutes, just go to usi.gov.au

Already have one? Great! Verify it in our student administration system now so your enrolment or graduation isn't delayed. (New CIT students will not be able to do this until they have been given their CIT number which will be given to you when you apply to study most CIT courses).

  1. Login to CIT Self Service
  2. Click on the link for USI
  3. Verify your USI

It's important that your first name, surname and date of birth in our student system match the ID you use to create your USI (eg if you are Christopher in USI database and Chris at CIT your USI will not verify).

If you need assistance you can go to Unique Student Identifier (USI), drop in to any CIT Library or CITSA office or contact CIT Student Services on 6207 3188.

Literacy Skills Information

We suggest that you will need Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your program of study, numeracy skills to successfully complete this program. See below to check your literacy skills. If you do not have this level, you can still enrol and seek support to improve your skills or you may prefer to begin with a lower level program, or enrol in the Certificate I in Skills for Vocational Pathways (FSK10213) to develop your literacy skills. Please visit Education and Community or phone (02) 6207 4872 to have a chat to one of our teachers.

Transition Information

Qualifications at CIT are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. CIT will aim to make this as smooth as possible for you.

Subject Cancellations/Changes

To ensure positive outcomes for all students, CIT may need to cancel or change classes at short notice. CIT will make every effort to inform students as soon as changes are made and will also make every effort to offer alternative arrangements for students to meet the requirements of the subject and complete their qualification. In an unfortunate instance when this cannot be met, you will receive a full refund. Please ensure you maintain current contact details via CIT Self Service or by contacting CIT Student Services at infoline@cit.edu.au.


Subject Information

Core - complete 1 subject

  • BSBWHS302  Apply knowledge of WHS legislation in the workplace
    • CIT Code: OHSS443
      Cost: $40.00
      Description:

      This unit describes the, skills and knowledge required to understand and comply with work health and safety (WHS) Acts, regulations and codes of practice in the workplace. This unit applies to individuals who contribute to actions to achieve compliance with WHS legislation as part of their WHS responsibilities, which are in addition to their main duties.

      Prerequisites: Nil

Electives - complete 11 of the following 12 subjects

 Note - not all subjects are offered each semester

  • BSBCUS301  Deliver and monitor a service to customers
    • CIT Code: CLER169
      Cost: $80.00
      Description:

      This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions.

      Prerequisites: Nil
  • BSBDIV301  Work effectively with diversity
    • CIT Code: CLER178
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work.
      It applies to individuals who work in a variety of contexts where they will be expected to interact with a diverse client and/or co-worker population. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

      Prerequisites: Nil
  • BSBITU301  Create and use databases
    • CIT Code: COMP217
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to create simple two-table relational databases with reports and queries, for storage and retrieval of information.
      It applies to individuals that may provide administrative support within an enterprise, or may be independently responsible for storage and retrieval of data relating to their own work roles.

      Prerequisites: Nil
  • BSBITU302  Create electronic presentations
    • CIT Code: COMP218
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to design and produce electronic presentations for speakers, for self access and online access.
      It applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.

      Prerequisites: Nil
  • BSBITU303  Design and produce text documents
    • CIT Code: COMP366
      Cost: $180.00
      Description:

      This unit describes the skills and knowledge required to design and develop text-based documents using advanced features of word processing software.
      It applies to individuals who possess fundamental skills in computer operations and keyboarding, and basic skills in operation of word processing software. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.

      Prerequisites: Nil
  • BSBITU304  Produce spreadsheets
    • CIT Code: COMP365
      Cost: $70.00
      Description:

      This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet software.
      It applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision.

      Prerequisites: Nil
  • BSBITU306  Design and produce business documents
    • CIT Code: MGNT384
      Cost: $160.00
      Description:

      This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.
      It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

      Prerequisites: Nil
  • BSBWRT301  Write simple documents
    • CIT Code: COMM343
      Cost: $60.00
      Description:

      This unit describes the skills and knowledge required to plan, draft and finalise a basic document.
      It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.

      Prerequisites: Nil
  • BSBITU203  Communicate electronically
    • CIT Code: COMP358
      Cost: $40.00
      Description:

      This unit describes the skills and knowledge required to send, receive and manage electronic mail (email), as well as collaborate online using chat rooms, intranets and instant messaging.
      It applies to individuals who use business technology to perform a range of routine tasks to communicate with co-workers, customers or others. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.

      Prerequisites: Nil
  • BSBADM307  Organise schedules
    • CIT Code: COMP219
      Cost: $30.00
      Description:

      This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems.
      It applies to individuals employed in a range of work environments who provide administrative support to teams and individuals.

      Prerequisites: Nil
  • BSBFIA301  Maintain financial records
    • CIT Code: ACCT229
      Cost: $120.00
      Description: This unit describes the skills and knowledge required to maintain daily financial records such as reconciling debtors’ and creditors’ systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes. It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts and may exercise discretion and judgement using appropriate theoretical knowledge of financial records.
      Prerequisites: Nil
  • BSBITU404  Produce complex desktop published documents
    • CIT Code: COMP363
      Cost: $100.00
      Description:

      This unit describes the skills and knowledge required to design and produce complex desktop published documents.
      This unit applies to individuals employed in a range of work environments who require well-developed skills in desktop publishing. They may be individuals providing administrative support within an enterprise, or others responsible for production of their own documents.

      Prerequisites: Nil

Related Courses

Bachelor Business Studies
Advanced Diploma Business BSB60215
Diploma Business BSB50215
Certificate IV Business BSB40215
Certificate II Business BSB20115

More Information

For more information about this course please contact CIT Student Services on (02) 6207 3188 or email infoline@cit.edu.au